IT Manager

2 weeks ago

Chennai, Tamil Nadu, India Golden Hues Consultants Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Lead and mentor the Corporate IT Support and System Engineering teams.
  • Foster a positive team environment by setting goals, encouraging skill development, and conducting performance evaluations.
  • Oversee the design, implementation, and maintenance of corporate IT infrastructure including servers, backup systems, and applications.
  • Ensure high availability, reliability, and security of IT systems, data, and services.
  • Provide high-quality technical support and resolve IT-related issues for end users.
  • Develop and document processes and procedures for IT operations.
  • Establish and track performance metrics using helpdesk data and user feedback.
  • Plan and manage IT hardware/software upgrades, migrations, and new technology implementations.
  • Collaborate with IT leadership to define project objectives, scope, and deliverables.
  • Manage vendor relationships and service contracts.
  • Optimize IT expenditures by managing software licenses and contract compliance.
  • Develop and test disaster recovery solutions in coordination with IT leadership.
  • Ensure compliance with industry standards and regulations (e.g., GDPR, CCPA, SOC, ISO).
  • Participate in internal and external audits and provide required documentation.

Preferred candidate profile

  • Proficiency in managing Windows, MacOS, and Linux desktop environments.
  • Experience with Microsoft InTune and JAMF.
  • Ability to manage and train staff on IT systems.
  • Hands-on experience with Microsoft O365, Azure AD, and Active Directory in hybrid environments.
  • Strong communication skills with the ability to interact effectively with employees and management.
  • PowerShell scripting experience is a plus.
  • Ability to prioritize tasks and work independently with minimal supervision.
  • Capability to thrive in a global, fast-paced, and deadline-driven environment.
  • Excellent interpersonal, problem-solving, and analytical skills.

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