Store Manager Senior Executive

24 hours ago


Mumbai, Maharashtra, India Swiggy Full time

Company Description

Swiggy is India's leading on-demand convenience platform, dedicated to enhancing the urban lifestyle by offering unmatched convenience. Since its inception in 2014, Swiggy has expanded to partner with nearly 2 lakh restaurants across 600+ cities for food delivery through Swiggy Food. Additionally, Swiggy Instamart delivers groceries and essentials in 10 minutes across 120+ cities, with more than 40 categories. Constantly innovating, Swiggy has introduced services like Swiggy Dineout and Swiggy Genie alongside its multi-service app and subscription program, Swiggy One, providing exclusive benefits across its offerings. To learn more, visit

Role Description

This is a full-time remote role for a Store Manager Senior Executive at Swiggy. The role involves overseeing daily store operations, ensuring high levels of customer satisfaction, managing inventory, addressing customer service concerns, and maintaining compliance with retail standards. The Store Manager Senior Executive will also be responsible for developing team members, improving operational efficiency, and implementing loss prevention measures to optimize store performance and profitability.

Qualifications

  • Strong skills in Store Management and Retail Loss Prevention to ensure operational efficiency and minimize shrinkage.
  • Experience in Customer Satisfaction and Customer Service to provide exceptional experiences and address inquiries or concerns effectively.
  • Excellent Communication skills for team leadership and clear interaction with customers and colleagues.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Previous experience in retail, e-commerce, or operations management is highly desirable.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

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