International Voice Process Consultant

2 days ago

Bengaluru, Karnataka, India HGS Full time ₹ 2,00,000 - ₹ 6,00,000 per year

JOB DESCRIPTON

Position Summary

Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience

  • Under Graduates/Graduates
  • Fresher

Desired Skills and Abilities

  • Excellent Communication Skills
  • Basic Telephone Etiquettes
  • MS Office
  • Basic System Navigation Skills
  • Customer Focus and Being Attentive
  • Troubleshooting
  • Good reasoning and analytical skills
  • Active listening skills
  • Ability to comprehend customer requirements well.
  • Good understanding of ISP.

Criteria

  • Willing to work in Night Shifts
  • 5 days' work/2 rotational weekly offs
  • Transport facility provided

Desired qualifications:
10+2 or 10+3 or 10+2+4

Desired years of experience:
Fresher

Ready to Join Immediately

Position:
Trainee Process Consultant (Technical Support)

Willing to work in rotational shifts

5 Days working, 2 Days split off weekly

2-way transportation

Desired Skills and Abilities:

Good communication

Good Analytical Skills

Work Location:
Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore – and any other work locations of HGS India as applicable.

Recruitment process:

  1. HR Round
  2. SVAR test
  3. L1 assessment
  4. L2 assessment
  5. Ops round

  • International Healthcare Voice Process Professional

    2 days ago

    Bengaluru, Karnataka, India The International Center For Strategic Alliances Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are hiring for an International Healthcare Voice Process (US Shift)This is a full-time, onsite role based in Hongasandra Village, BommanahalliCandidates will handle international healthcare voice processes, requiring excellent communication skillsFreshers and experienced professionals (up to 40 years) are welcome to applyImmediate joining is available,...

  • International Voice Process Executive

    7 days ago

    Bengaluru, Karnataka, India Center for Strategic and International Studies (CSIS) Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob SummaryWe are looking for dynamic and customer-focused individuals to join our International Voice Process...

  • international voice process

    1 day ago

    Bengaluru, Karnataka, India Hiring Coach Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Title: International BPO Executive – Voice ProcessLocation: Kudlu Gate, BangaloreExperience: 1–3 yearsShift Type: 24/7 Rotational (US/UK/Australia)Job Description:We are looking for experienced BPO professionals for an international voice process.Responsibilities:Handle inbound and outbound international callsDeliver excellent customer supportMeet...

  • International Voice Process Executive

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Join Indias Largest BPO Recruitment CompanyWe are hiring for multiple top companies across various exciting roles:Positions Available:International Voice ProcessDomestic Voice ProcessInternational Semi Voice ProcessSocial Media EscalationFor More Details Please Call Shefali Job Locations & Processes:Manyata Tech Park : International Voice Process,...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 3,24,000 - ₹ 4,75,200 per year

    Job Description:Join a Leading UK Banking Voice Support ProcessWork with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore.Call HR Medwin On or Role:International Voice Process UK Banking SupportShift:UK Shifts2 Consecutive Week OffsSalary:Freshers: 27,000 Take Home + IncentivesExperienced: 38,000 Take Home +...

  • International Voice Process

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 4,80,000 per year

    Greetings from IntouchCXWe are hiring for International Voice ProcessImmediate Joiners OnlyRequirements:Minimum 6 Months of Experience into International Voice process.Excellent communication skills.Undergraduates can apply.Immediate joiners only.Candidates in Bangalore are preferred.Job summary:As an International Voice Support Representative, you will...

  • International Voice Process

    1 week ago

    Bengaluru, Karnataka, India Aegan Technologies Private Limited Full time ₹ 1,50,000 - ₹ 6,00,000 per year

    Role: International Voice Process – US HealthcareLocation: BengaluruJob Type: Full-time ( WFO)Experience: 4 Years to 7 YearsWe are looking for Customer Service Associates (CSAs) for an International Voice Process to handle inbound calls from healthcare professionals regarding medical products, benefits, claims, and eligibility inquiries.Key...

  • International Voice Process

    7 days ago

    Bengaluru, Karnataka, India Boston Business Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Role: International Voice ProcessExperience: Minimum 1 year experience in International ProcessSkills: Excellent English Communication9 Hours Night Shift5 Days Working; 2 Week OffLooking for Immediate JoinersSalary: LPALocation: Marathahalli, Bangalore

  • International Voice Process

    7 days ago

    Bengaluru, Karnataka, India JobShop Full time ₹ 27,000 - ₹ 38,000 per year

    Job Description:Join a Leading UK Banking Voice Support ProcessWork with one of the top MNCs in a dynamic international BPO role based at Manyata Tech Park, Bangalore.Call HR Ambika On or Role:International Voice Process UK Banking SupportShift:UK Shifts2 Consecutive Week OffsSalary:Freshers: 27,000 Take Home + IncentivesExperienced: 38,000 Take Home +...

  • International Voice Process Executive

    2 days ago

    Bengaluru, Karnataka, India 24 7 ai Full time ₹ 22,000 - ₹ 33,000 per year

    International BPO Hiring at Voice & Technical, Sales RolesHi, Greetings from the 24 7.ai HR TeamWe are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from youLocation:...