Customer Relationship Manager

12 hours ago

Silvassa, Dadra and Nagar Haveli, India Harsh Placement Services Full time ₹ 6,00,000 - ₹ 8,40,000 per year


Job Description:

JOB DESCRIPTION

Position:       Customer Relationship Manager

Location:       Dadra and Nagar Haveli- Silvassa

  • Good=3, Reasonable=2, Poor=1, NA=0
  • Requirement - CRM - Asst. Manager
  • Candidate must be from Auto industry
  • Minimum experience as CRM minimum 5-7 years
  • Qualification MBA in marketing (Technical degree will be preferable)
  • Currently working with Auto Industry
  • Inventory management
  • Logistic management
  • Experience with overseas customers will extra advantage
  • Salary 5-7 lakes
  • Have overall oversight of the OEM and aftermarket
  • Strong MS Excel, Presentation & PowerPoint Skills
  • Strong communication skills
  • Total

Responsibilities:

  • Manage accounts and responsible for day to day communication between customer & internal department for Indian customers.
  • Responsible to achieve sales revenue and effectively coordinate with Production Planning team to ensure the supply on time.
  • Responsible for invoicing to customers.
  • Cohesively working with logistic departments to ensure delivery service and customer support.
  • Account receivable management.
  • You need to create monthly/quarterly and annual sales plan for review by both local & regional management
  • You need to aggressively achieve the sales plan
  • To manage sales expenses budget.
  • Monitor and report on effectiveness of sales achievement weekly basis.
  • Details MIS report on Daily basis of Packing, Sales.
  • You need to provide Excellent customer service to all customers
  • You need to ensure customers satisfaction at all times
  • You need to achieve sales budget aggressively
  • You must communicate effectively with all levels of organization
  • Ability to work independently under tight deadlines with careful attention to details.
  • Able to work cross functionally and across all operating groups in the company

Required Skills

  • 5+ Years of relevant experience for customer service in Automobile manufacturing industry.
  • Experience in bearing or automotive sector is preferred.
  • Excellent, organizational and presentation skills.
  • Ability to appropriately handle confidential materials.
  • Excellent communication, social and interpersonal skills
  • Excellent problem solving and decision-making skills.
  • Excellent Excel skill required.
  • Good teamwork skill
  • Ability to Confidential manner
  • Able to be hands on and understand the details of work, challenges and solutions
  • Seeking out new alternatives and a different approach to solve challenges
  • Pursue work activity with energy, drive and a need to finish within agreed time frames

Required Skills

  • 5+ Years of relevant experience for customer service in Automobile manufacturing industry.
  • Experience in bearing or automotive sector is preferred.
  • Excellent, organizational and presentation skills.
  • Ability to appropriately handle confidential materials.
  • Excellent communication, social and interpersonal skills
  • Excellent problem solving and decision-making skills.
  • Excellent Excel skill required.
  • Good teamwork skill
  • Ability to Confidential manner
  • Able to be hands on and understand the details of work, challenges and solutions
  • Seeking out new alternatives and a different approach to solve challenges
  • Pursue work activity with energy, drive and a need to finish within agreed time frames
  •  Required Qualification: - B.BA/ MBA/PG DBM- Marketing
  • Salary :- Upto 7.00 LPA
  • If you are interested for this opening please send updated resume on same mail with following details.

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