Revenue Assurance and Business Transformation Professional
4 days ago
- Revenue Assurance and Business TransformationOverview of ServicesMastercard's professional Services arm is focused on driving value beyond payment transactions
- We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers
- Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more
- Discover more at www
- mastercardservices
- com/en
- Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology
- About the RoleAs a Revenu Assurance and Business Transformation professional, you are expected to: Develop a strong understanding of our business environment Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes Identify solutions to the pain-points using logical thinking,
- problem solving skills and leveraging better use of data & technology Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan Develop design documentation eg SOPs, system requirements, user journey maps etc
- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
- All about you- Experience in driving business transformation / digital transformation preferably for B2B services organizations- Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
- 4-7 years of experience, with an undergraduate or master's degree- Strong project management, stakeholder management and communication skills- Exposure to any of these domains is preferred though not essential B2B Sales processes, Sales productivity tools (e g Salesforce); Data visualization and reporting platforms (eg Tableau) etc
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