
Process Coordinator
5 days ago
Roles and Responsibilities
- Perform and monitor process levels activities and communicate with the team members to provide information for the activities with relation to client delivery and services, time lines, etc.
- Schedule and coordinate meetings, calls, and appointments; maintain calendars.
- Track deadlines and ensure follow-ups on assigned tasks / client deliverables.
- Prepare and circulate meeting agendas, minutes, and action trackers.
- Coordinate between internal teams for process updates ,task completion and dashboard completion.
- Maintain proper records, documentation, and reports as required.
- Handle basic office administration tasks (stationery, vendor coordination, logistics).
- Assist in organizing client meetings, trainings, and internal events.
- Support management in preparing presentations, MIS reports, and status updates.
- Act as a central point of contact for smooth workflow and communication.
- Ensure that the details for the processes related to client services and internal timelines are filled on time. Should do regular follow-up for the same.
- Supported customer services representatives, clients and internal team by developing forms and processes that increases productivity.
- Handling daily trackers updation and monitoring the things are on schedule. Co-ordinate and follow-up incase of delays.
Interested candidate can share there resume -
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