E-commerce Executive – Back Office

3 days ago

Raja Park Jaipur Rajasthan, India Amrit Kalash Network Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

About the Role:

We are looking for a detail-oriented and organized E-commerce Executive to join our team and manage day-to-day back-office operations and order processing. This role is critical to ensuring smooth order fulfillment, inventory management, and excellent customer service. If you're someone who thrives in a fast-paced environment and has a knack for operations and coordination, we'd love to hear from you

Key Responsibilities:

Process and manage daily orders from our e-commerce platform

Coordinate with warehouse/logistics teams for order dispatch and tracking

Handle returns, replacements, and cancellations efficiently

Maintain and update inventory records across our e-commerce platform

Upload and manage product listings, pricing, and stock availability

Respond to customer queries via email/chat related to order status, delivery issues, etc.

Generate daily and weekly reports on sales, inventory, and order fulfillment

Ensure compliance with platform policies and service level agreements

Support the e-commerce manager in other operational and administrative tasks as needed

Key Requirements:

Bachelor's degree in any discipline

1–3 years of experience in e-commerce operations, back office, or similar roles

Strong knowledge of e-commerce portals (Amazon, Flipkart, etc.)

Proficient in MS Excel, Google Sheets, and order management software

Excellent communication and coordination skills

Attention to detail and ability to multitask

Ability to work independently and as part of a team

Nice to Have:

Experience with ERP systems or inventory management tools

Knowledge of product listing optimization and catalog management

Prior experience with customer support or logistics coordination

What We Offer:

A collaborative and growth-oriented work environment

Exposure to various aspects of the e-commerce business

Opportunities to grow within the company

Competitive salary based on experience

How to Apply:

Please send your updated resume to email with the subject line "Application for E-commerce Executive – Back Office".

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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