Senior Holiday Consultant

2 days ago

Kolkata, West Bengal, India Flying Squirrel Holidays Full time ₹ 1,75,000 - ₹ 3,50,000 per year

Responsibilities and Duties

  • Design, develop, and plan products/ itineraries in line with needs of modern-day travellers.
  • Handle end-to-end travel arrangements (airlines, hotels, experiences, visas, etc).
  • Interact with clients over the phone, email, offering sound advice and information related to products and destinations.
  • Convert customer enquiries into bookings and generate revenue for the organization.
  • Maximize profitability through negotiation with suppliers over prices and rates.
  • Deliver outstanding levels of customer service with a view to exceeding customer expectations.
  • Provide regular reporting to management.
  • Organize and attend tourism events, conferences, workshops, seminars and exhibitions.
  • Constantly update/modify holiday experiences based on customer feedback.

Required Experience and Qualifications

  • Exceptional written/verbal communication skills in English is required
  • Energetic, confident, innovative.
  • Strong customer orientation.
  • Should be well-travelled or experienced in international travel management.
  • Should have an entrepreneurial spirit and be able to work independently.
  • Ability to operate in a fast-paced environment and work under pressure.
  • Thorough knowledge of operations in a travel management company.
  • Experience in budget and cost management.
  • Ability to operate in a fast paced environment and work under pressure.
  • Minimum 5 years of experience in frontline sales/customer service in the travel industry will be preferred.
  • Exceptional communication skills in English , Travel Arrangements, Travel Coordination, Sales, Customer Service, Customer Relations, Customer Relationship Management, Excel, Word, PowerPoint, and international travel would be a plus

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Application Question(s):

  • What is your Current CTC?
  • What is your Expected CTC?
  • What is your Notice Period?

Experience:

  • Holiday Conultant: 3 years (Preferred)

Work Location: In person

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