
Senior Holiday Consultant
16 hours ago
Responsibilities and Duties
- Design, develop, and plan products/ itineraries in line with needs of modern-day travellers.
- Handle end-to-end travel arrangements (airlines, hotels, experiences, visas, etc).
- Interact with clients over the phone, email, offering sound advice and information related to products and destinations.
- Convert customer enquiries into bookings and generate revenue for the organization.
- Maximize profitability through negotiation with suppliers over prices and rates.
- Deliver outstanding levels of customer service with a view to exceeding customer expectations.
- Provide regular reporting to management.
- Organize and attend tourism events, conferences, workshops, seminars and exhibitions.
- Constantly update/modify holiday experiences based on customer feedback.
Required Experience and Qualifications
- Exceptional written/verbal communication skills in English is required
- Energetic, confident, innovative.
- Strong customer orientation.
- Should be well-travelled or experienced in international travel management.
- Should have an entrepreneurial spirit and be able to work independently.
- Ability to operate in a fast-paced environment and work under pressure.
- Thorough knowledge of operations in a travel management company.
- Experience in budget and cost management.
- Ability to operate in a fast paced environment and work under pressure.
- Minimum 5 years of experience in frontline sales/customer service in the travel industry will be preferred.
- Exceptional communication skills in English , Travel Arrangements, Travel Coordination, Sales, Customer Service, Customer Relations, Customer Relationship Management, Excel, Word, PowerPoint, and international travel would be a plus
Job Type: Full-time
Pay: Up to ₹35,000.00 per month
Application Question(s):
- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?
Experience:
- Holiday Conultant: 3 years (Preferred)
Work Location: In person
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