Facility Manager
3 days ago
Job Title: Facility Manager
Department: Administration / Maintenance
Reporting To: Society Management Committee / Builder / Property Management Head
1. Primary Role
The Facility Manager is responsible for the overall maintenance, operations, and management of all facilities and services within the apartment society to ensure a safe, clean, and well-functioning environment for residents.
2. Key Responsibilities
A. Maintenance & Operations
• Supervise daily maintenance of electrical, plumbing, HVAC, lifts, water pumps, generators, etc.
• Ensure timely preventive and breakdown maintenance of all equipment.
• Coordinate with vendors, contractors, and technicians for repair and service.
• Maintain records of maintenance schedules, complaints, and work completion.
B. Housekeeping & Cleanliness
• Oversee cleaning staff for proper upkeep of common areas (lobbies, staircases, parking, garden, clubhouse, etc.).
• Ensure waste management, segregation, and timely garbage disposal.
• Monitor pest control, landscaping, and hygiene standards.
C. Security Management
• Supervise security guards and CCTV operations to ensure residents' safety.
• Maintain visitor entry/exit records and vehicle management.
• Conduct periodic security audits and emergency drills.
D. Vendor & Staff Management
• Manage housekeeping, security, and maintenance staff (attendance, performance, discipline).
• Handle vendor contracts, rate negotiations, and payments.
E. Utility & Inventory Control
• Monitor consumption of electricity, water, diesel, and other utilities.
• Maintain inventory of cleaning materials, tools, and spare parts.
• Prepare and monitor monthly expense reports.
F. Resident Relations & Communication
• Act as the point of contact between residents and the management committee.
• Address and resolve resident complaints related to maintenance and services.
• Circulate notices and updates regarding maintenance activities or society rules.
G. Compliance & Documentation
• Maintain all records related to AMC, insurance, fire safety, and government inspections.
• Ensure compliance with local municipal laws and safety regulations.
3. Qualifications & Skills
• Graduate (preferably in Engineering, Facility Management, or Hospitality).
• 3–8 years of experience in facility/property management.
• Strong communication and leadership skills.
• Knowledge of building systems, vendor handling, and budgeting.
• Proficient in MS Office, complaint management software, etc.
4. Key Attributes
• Proactive and responsible attitude.
• Ability to handle residents politely and professionally.
• Problem-solving and multitasking ability.
• Attention to detail and safety compliance.
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