Front Desk Associate
7 days ago
Role & responsibilities
- Greet and welcome visitors, ensuring a positive and professional first impression.
- Answer and direct phone calls promptly and professionally.
- Manage front desk operations, including maintaining a clean and organized reception area.
- Handle incoming/outgoing mail, couriers, and deliveries.
- Maintain visitor logs and issue badges as per security protocols.
- Schedule appointments and coordinate meeting room bookings.
- Perform basic administrative tasks such as filing, scanning, and data entry.
- Monitor and replenish front office supplies as needed.
- Communicate messages accurately to staff and departments.
- Support HR/Administration with daily office coordination tasks.
- Demonstrate excellent verbal and written communication skills when interacting with clients, staff, and visitors.
Preferred candidate profile
- Graduate in any discipline.
- 13 years of experience in front desk, reception, or customer service roles.
- Excellent verbal and written communication skills in English).
- Professional appearance and a pleasant personality.
- Strong interpersonal skills with the ability to handle guests and staff with courtesy and confidence.
- Basic computer skills – MS Office (Word, Excel, Outlook), email handling, and internet usage.
- Ability to multitask, prioritize, and manage time efficiently.
- Familiarity with office equipment like printers, scanners, and phone systems.
- Positive attitude and willingness to take initiative.
- Comfortable working independently as well as part of a team.
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