
Help Desk Specialist Engineer
5 days ago
Technagy IT
is a relationship-driven Managed Service Provider (MSP) based in Texas.
We are seeking personnel to work from our Kochi, Kerala office.
The working hours will follow U.S. Central Time (8:00 AM – 5:00 PM, Monday to Friday), with shifts as required.
Help Desk Specialist (Client Support)
Qualification
· Any Degree associated with computer science.
Job Responsibilities
· We are looking to hire a talented Help Desk Specialist who can manage Help Desk tickets in a timely manner.
· The responsibilities include responding to customer issues via phone, email, and computer chat, providing customer assistance, documenting customer interactions, and running diagnostics to resolve customer-reported issues.
· The Help Desk Specialist will also have to quickly escalate issues he cannot resolve to the next Tier and follow up with customers to ensure problems are resolved.
Skills preferred.
· Office 365 Administration
· RMM Jobs
· Active Directory
· Server administration
· Printer configurations
· Mac Device Administration (Addigy)
· Network design and administration.
· VoIP Management
· Back-Up Management
· IT Security (KnowB4, SentinelOne, Dark web Monitoring)
Experience
: 2-4 years
-
Help Desk Coordinator
4 weeks ago
Cochin, Kerala, India Soffit Infrastructure Services (P) Ltd Full timeJob Summary: The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently. Main Responsibilities: Team Supervision : Manage a team of service desk...
-
IT Service Desk Technician
24 hours ago
Cochin, Kerala, India NOV Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDo you have a passion for solving a variety of technical issues? Are you enthusiastic and process-driven? Do you love working with others to find solutions? If this interests you, we are looking for a Service Desk Technician with a real desire to provide our internal customers with the highest quality of service by responding to incoming calls and Service...
-
Structural engineer
3 weeks ago
Cochin, Kerala, India Fusie Engineers Full timeStructural Engineer – Steel Design Specialist ????About Fusie Engineers ????We're a fast-growing engineering startup aiming for 50 % Yo Y growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion ????????The Role ???????? Start with first-principles: derive load paths,...
-
Structural Engineer
4 weeks ago
Cochin, Kerala, India Fusie Engineers Full timeStructural Engineer – Steel Design Specialist About Fusie Engineers We're a fast-growing engineering startup aiming for 50 % YoY growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion The Role - Start with first-principles: derive load paths, equilibrium, buckling &...
-
Structural Engineer
4 weeks ago
Cochin, Kerala, India Fusie Engineers Full timeStructural Engineer – Steel Design Specialist About Fusie Engineers We're a fast-growing engineering startup aiming for 50 % YoY growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion The Role Start with first-principles: derive load paths, equilibrium, buckling...
-
Structural Engineer
2 weeks ago
Cochin, Kerala, India Fusie Engineers Full timeStructural Engineer – Steel Design Specialist About Fusie Engineers We're a fast-growing engineering startup aiming for 50 % YoY growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion The Role Start with first-principles: derive load paths, equilibrium, buckling &...
-
Structural Engineer
3 weeks ago
Cochin, Kerala, India Fusie Engineers Full timeStructural Engineer – Steel Design Specialist About Fusie Engineers We're a fast-growing engineering startup aiming for 50 % YoY growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion The Role Start with first-principles: derive load paths, equilibrium, buckling &...
-
Search Engine Optimization Analyst
4 days ago
Cochin, Kerala, India Dinero Tech Labs Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionDinero Tech Labs Pvt Ltd is a full-service digital marketing agency leveraging years of expertise to deliver customized strategies that help clients achieve their business goals. Our diverse team includes Digital Marketers, SEO Specialists, Google Ads Experts, SEM & SMO Specialists, Content Writers, Content Marketers, Email Marketing...
-
Structural Engineer
3 days ago
Cochin, Kerala, India Fusie Engineers Full time ₹ 5,00,000 - ₹ 12,00,000 per yearStructural Engineer - Steel Design Specialist About Fusie Engineers We're a fast-growing engineering startup aiming for 50 % YoY growth and a 100-strong team by 2025. Now's the moment to hop aboard, shoulder real responsibility, and scale your career alongside our expansion The Role Start with first-principles: derive load paths, equilibrium, buckling &...
-
SEO & Paid Marketing Specialist
1 day ago
Cochin, Kerala, India Brototype Full time ₹ 3,60,000 - ₹ 9,60,000 per yearAbout the RoleBrototype, Kerala's No.1 Software Training Institute, is hiring anSEO & Paid Marketing Specialistwith expertise inAnswer Engine Optimization (AEO)andLarge Language Model Optimization (LLMO). You'll help us rank higher on Google, win featured snippets, and get Brototype cited in AI-driven answers (ChatGPT, Gemini, Perplexity, etc.).Job Location...