Senior Vendor Relationship Manager

Senior Vendor Relationship Manager

Company Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

The LinkedIn Deal Desk Team is looking for a Senior Vendor Relationship Manager to help strengthen our pricing operations across our SaaS business lines. This role will partner closely with Sales, Pricing & Monetization, Deal Desk, and other Order-to-Cash functions to structure and close large strategic deals, enhance global pricing processes, and support go-to-market objectives.

As a Senior Vendor Relationship Manager, you will play a critical role in ensuring pricing operations run seamlessly through effective collaboration with our vendor team. You will oversee day-to-day vendor operations, coach and train vendor staff on processes, and provide subject matter expertise to drive accuracy, efficiency, and consistency. This position is ideal for someone passionate about unlocking growth, building strong operational partnerships, and continuously improving processes.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Role

Be part of a global team that drives sustainable monetization growth across LinkedIn

• Support pricing process innovation to accelerate enterprise program growth
• Partner closely with LinkedIn's most senior sales professionals to structure and execute on large, strategic enterprise-wide deals
• Help strengthen compliance with global pricing policies, and pricing framework scalability
• Build productive relationships and feedback loops with cross-functional partners, including Pricing & Monetization, Sales, Sales Operations, Business Operations, Deal Desk, Legal, and Finance teams
• Serve as the primary point of contact for the vendor team, overseeing day-to-day vendor operations and ensuring alignment with business objectives.
• This role will require you to work outside of normal business hours to support our EMEA, LATAM and NAMER businesses

Responsibilities

• Oversee vendor team performance by providing leadership, training, coaching, and ongoing process updates to strengthen execution quality.
• Drive large deal closure, including being one-touch resource for field sales; responsible for liaising with all organizations involved in the agreement process (finance, legal, order management, etc.) on behalf of sales
• Act as subject matter expert for complex and edge cases, supporting both internal teams and vendor staff.
• Ensure contractors and vendor staff have the tools, resources, and knowledge needed to meet KPIs and drive consistent performance.
• Lead iterative process innovation to reduce manual processes and improve operational efficiency across pricing & other cross-functional teams
• Collaborate with Vendor team & internal team for escalation management. Performs root cause analysis and generates corrective and preventative action plan.
• Participate in business reviews with the internal stakeholders and Vendor team and provide insights to enhance the team's performance.
• Ensures that deals follow proper revenue, legal, and operational guidelines to maintain pricing integrity
• Educate sales professionals on processes and best practices to improve performance

Qualifications

Basic Qualifications

• 6 years in finance, pricing, sales operations, and/or other operations roles
• BA/BS or any relevant bachelor's degree in business, Finance.

Preferred Qualifications

• Professional experience in data analysis and the ability to see beyond the numbers to drive sound decision-making
• Experience with Microsoft Excel, PowerPoint
• Experience driving process improvements in a highly cross-functional environment
• Exceptionally strong communication skills, including experience effectively communicating with senior management
• Thrives in high-growth and performance-focused environments
• Leadership skills - Ability to inspire and influence cross-functional partners and drive decision making.
• Commitment- Ability to drive key initiatives to successful outcomes in a fast-paced, entrepreneurial environment
• Self-starter who has experience working in highly cross functional teams and managing ambiguity
• Compassionate team player with experience working with and supporting B2B enterprise sales organization
• Experience managing or overseeing vendor operations, including performance monitoring, escalations, and training delivery
• Demonstrated ability to lead Root Cause Analysis and implement corrective/preventive actions

Suggested Skills

• Communication
• Operational Excellence
• Data Driven mindset

Additional Information

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Experience LevelEntry Level

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