Client Coordinator

24 hours ago

Coimbatore, Tamil Nadu, India Hexcel Hr Consulting Services Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job description:

We are looking for a dynamic and customer-focused Client Coordinator with a background in Tourism Management. The ideal candidate will act as the primary point of contact for clients, ensuring seamless coordination, excellent service delivery, and memorable experiences.

Key Responsibilities:

  • Act as the main liaison between clients and internal teams to manage travel/tourism-related services.
  • Handle client inquiries, bookings, and itineraries with attention to detail and accuracy.
  • Coordinate with hotels, transport providers, and tour operators to ensure smooth travel arrangements.
  • Assist in preparing customized travel packages and proposals as per client requirements.
  • Maintain strong client relationships by providing exceptional service and post-travel support.
  • Resolve client issues promptly and effectively to ensure customer satisfaction.
  • Track client preferences and feedback to enhance service quality.
  • Prepare and maintain reports related to client interactions, bookings, and feedback.

Required Skills & Qualifications:

  • Bachelors/Master's degree in Tourism Management / Business Administration or related field.
  • Proven work experience in tourism or travel coordination roles.
  • Strong interpersonal and communication skills with a client-oriented approach.
  • Good knowledge of travel management systems, booking tools, and MS Office.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Problem-solving attitude with a focus on delivering exceptional client experiences.
  • Fluency in English (additional languages will be an advantage).

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