
Client Coordinator
3 days ago
Job description:
We are looking for a dynamic and customer-focused Client Coordinator with a background in Tourism Management. The ideal candidate will act as the primary point of contact for clients, ensuring seamless coordination, excellent service delivery, and memorable experiences.
Key Responsibilities:
- Act as the main liaison between clients and internal teams to manage travel/tourism-related services.
- Handle client inquiries, bookings, and itineraries with attention to detail and accuracy.
- Coordinate with hotels, transport providers, and tour operators to ensure smooth travel arrangements.
- Assist in preparing customized travel packages and proposals as per client requirements.
- Maintain strong client relationships by providing exceptional service and post-travel support.
- Resolve client issues promptly and effectively to ensure customer satisfaction.
- Track client preferences and feedback to enhance service quality.
- Prepare and maintain reports related to client interactions, bookings, and feedback.
Required Skills & Qualifications:
- Bachelors/Master's degree in Tourism Management / Business Administration or related field.
- Proven work experience in tourism or travel coordination roles.
- Strong interpersonal and communication skills with a client-oriented approach.
- Good knowledge of travel management systems, booking tools, and MS Office.
- Ability to multitask, prioritize, and manage time efficiently.
- Problem-solving attitude with a focus on delivering exceptional client experiences.
- Fluency in English (additional languages will be an advantage).
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