Digital Operations Specialist, HubSpot Admin

Digital Operations Specialist, HubSpot Admin with strong data skills

Are you passionate about data accuracy, segmentation, and governance? Are you a HubSpot reporting wizard who knows exactly how to create the right lists to support Marketing teams with delivering the right message to the right person? If you're a HubSpot wizard with a flair for analytics, reporting, and data visualizations, this role could be the perfect opportunity. Join our newly established Marketing Delivery Centre based in Chennai, India. You'll report to the Head of Marketing Delivery Centre and are part of the Brand, Marketing and External relations team.

Your new role

As our Analytics Specialist, you'll be the go-to expert for ensuring the health, integrity, and effectiveness of our HubSpot database. You'll be working on data governance, segmentation, and list uploads as well as the CRM sync while supporting Digital Operations Specialists and Marketing Managers in delivering high-impact campaigns.

Your key tasks and responsibilities will be:

• Be responsible for HubSpot data health and enforce data governance standards.
• Monitor key integrations, most importantly MS Dynamics.
• Extract, clean, and organise data to build targeted lists for e-mail campaigns, nurture workflows, advertising, and CRM enrichment.
• Manage list uploads and lead handover and sync between Marketing and Sales systems.
• Leverage HubSpot and to create actionable reports and dashboards.
• Report on leads and engagement for stakeholders across the organisation.
• Work with Marketing and Operations to understand the performance of our assets across channels.
• Take responsibility for overall HubSpot admin: Access rights, naming conventions, overview of automation.

From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe a good starting point is:

• Proven expertise in HubSpot Marketing and Operations Hub, including reporting, segmentation, and database management.
• High proficiency in Excel and data visualization tools like Power BI.
• Familiarity with API integrations, CRM systems preferably MS Dynamics, and data synchronization processes.
• HubSpot certifications, particularly in Reporting and Operations, are a strong advantage.
• Detail-oriented with a passion for data accuracy and quality.
• Analytical mindset with the ability to extract insights and solve complex problems.
• Basic understanding of HTML and CSS as well as SQL skills are not a requirement but certainly are an advantage.
• Strong communication and collaboration skills, with experience working across global teams.
• Highly organized and capable of managing multiple projects and deadlines.

Being detail oriented and proactive is important. You are a good collaborator and positively engage with colleagues across a global organisation and you are good at structuring your work and managing time and tasks

Welcome to our Support Organization

In Ramboll's Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

Ramboll

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Ramboll in India

Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

How to apply

Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.