Communications, Senior Specialist

About Vanguard
Founded in 1975, Vanguard is one of the world's leading investment management companies. The firm offers investments, advice, and retirement services to tens of millions of individual investors around the globe—directly, through workplace plans, and through financial intermediaries.

Vanguard's India Office

Vanguard's office in India is a significant milestone in our global expansion. We are committed to establishing an enduring technology center in Hyderabad, Telangana and are excited to be adding talent who will focus on Artificial Intelligence (AI), mobile, and cloud-based technologies that drive our business outcomes and deliver a world-class experience for our clients.  

Role Summary

This role is responsible for developing and executing communication strategies that drive strategic business outcomes and protect the organization's reputation. This role partners with senior leaders to deliver high-impact communication initiatives across various platforms and audiences. The incumbent ensures effective internal and external communication while driving continuous improvements and alignment with corporate objectives.

Responsibilities:

• Develop and execute communications strategies to support strategic business goals.

• Lead communication development, delivery and measurement across multiple business needs.

• Ensure Vanguard's reputation is protected through effective communication across channels.

• Develop and drive internal newsletters, leadership messages, and event communications tailored to Vanguard's India office.

• Partner with HR, internal stakeholders, and Learning & Development teams to enhance employee engagement and internal alignment.

• Create and implement communication strategies with defined milestones, using tools such as surveys, feedback loops, and listening channels to assess employee sentiment during transitions.

• Own the change communication strategy supporting Vanguard's India office during office setup, leadership transitions, and operating model changes.

• Deliver communications across multiple digital platforms including email, Teams, internal portals, video content, and live events such as town halls.

• Design communication toolkits for frontline managers to cascade change effectively; collaborate with Learning & Development/HR teams to promote empathetic and clear messaging during major transitions.

• Develop and execute internal event communication plans, including leadership visits and office milestone celebrations.

• Build relationships with leading PR, media, and branding agencies to support technology-focused media engagement for Vanguard's India office.

• Drive media outreach strategies including story pitching, op-eds, and feature placements to elevate Vanguard's employer brand in the Indian tech market.

• Create external-facing assets such as press releases, media kits, and FAQs for internal and external distribution.

• Monitor media coverage, manage reputational risks, and collaborate with legal and risk teams to navigate sensitive messaging or narrative control.

• Track communication ROI through metrics like message engagement, share of voice, adoption trends, and media coverage analytics.

• Support executive-level communication materials including board presentations and senior leadership town hall content.

• Provide strategic advice to senior leaders and key stakeholders on communication initiatives.

• Develop communication materials across formats, platforms and channels.

• Stay informed on industry best practices and emerging communication trends.

• Establish strong relationships with key influencers and executives to support communication objectives.

• Drive continuous improvement in communication strategies and implementation.

• Monitor communication effectiveness and recommend improvements based on feedback.

• Participate in special projects and other assigned responsibilities.

Qualifications:

• Minimum 10 years of experience in communications, corporate affairs, or related roles, with at least 5 years in a communications-specific role.

• Undergraduate degree in Communications, Public Relations, Business, or related field; Graduate degree preferred.

• Expertise in internal and external communications, including public relations, corporate responsibility and employee engagement.

• Strong skills in content creation, communication strategy, stakeholder management and reputation management.

• Knowledge of communication channels, platforms and industry best practices.

• Experience creating change communication playbooks or strategic roadmaps aligned with organizational goals.

• Exceptional writing and storytelling capabilities, especially in simplifying complex topics with transparency and empathy.

• Hands-on experience with communication tools such as Microsoft Viva and SharePoint.

• Empathy-driven communication style with the ability to engage and influence a technical workforce.

• Strong understanding of India's tech talent landscape and tailoring branding messages for regional impact.

• Established network with tech journalists, media partners, and PR professionals in the Indian market.

• Demonstrated experience in crisis communication and managing reputational risks in complex or high-stakes scenarios.

Location

This role is based in Hyderabad, Telangana at Vanguard's India office. Only qualified external applicants will be considered.

Our mission

Vanguard adheres to a simple purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to you 

Vanguard takes the same long-term view of your success—at work and in life—with Benefits and Rewards packages that reflect what you care about, throughout all the phases and stages of your life. Our Total Rewards programs provide you and your loved ones with wellness support for key areas in your life: 

Financial wellness 
We're committed to enabling your financial success and provide competitive offers and programs. 

Physical wellness 
We're committed to providing benefits that support your physical health and wellness. 

Personal wellness 
We're committed to providing resources that help support the full scope of your life. 

How we work

Vanguard has implemented a hybrid working model for most of our employees (crew members), designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.