Hotel Operations Manager

16 hours ago

Patia Bhubaneswar Orissa, India Hirecentrix Services LLP Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Hiring experienced male candidate for Hotel Operations Manager. Minimum 5 years experience in hotel industry.

Location - Patia

Contact no

Requirements and Skills

  • Proven experience in hotel operations management, with a track record of successful leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel management software and Microsoft Office applications
  • Demonstrated ability to drive revenue growth and optimize operational efficiency
  • Leadership and team management skills, fostering a positive and collaborative work environment
  • Knowledge of health and safety regulations and best practices
  • Flexibility to work irregular hours, weekends, and holidays as needed
  • Commitment to delivering exceptional guest experiences and maintaining high standards of service

Responsibilities

  • Oversee and coordinate daily hotel operations to ensure a seamless guest experience
  • Develop and implement operational policies and procedures to enhance efficiency and service quality
  • Collaborate with department heads, including front desk, housekeeping, and food and beverage, to optimize workflows
  • Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
  • Manage and optimize hotel budgets, controlling expenses and maximizing revenue
  • Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
  • Ensure compliance with all health and safety regulations, conducting regular inspections
  • Develop and maintain positive relationships with vendors, suppliers, and local businesses
  • Handle guest concerns and complaints with professionalism and a commitment to resolution
  • Stay informed about industry trends and best practices to drive continuous improvement

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided
  • Leave encashment

Work Location: In person

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