Hotel Operations Manager
4 days ago
Hiring experienced male candidate for Hotel Operations Manager. Minimum 5 years experience in hotel industry.
Location - Patia
Contact no
Requirements and Skills
- Proven experience in hotel operations management, with a track record of successful leadership
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in hotel management software and Microsoft Office applications
- Demonstrated ability to drive revenue growth and optimize operational efficiency
- Leadership and team management skills, fostering a positive and collaborative work environment
- Knowledge of health and safety regulations and best practices
- Flexibility to work irregular hours, weekends, and holidays as needed
- Commitment to delivering exceptional guest experiences and maintaining high standards of service
Responsibilities
- Oversee and coordinate daily hotel operations to ensure a seamless guest experience
- Develop and implement operational policies and procedures to enhance efficiency and service quality
- Collaborate with department heads, including front desk, housekeeping, and food and beverage, to optimize workflows
- Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
- Manage and optimize hotel budgets, controlling expenses and maximizing revenue
- Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
- Ensure compliance with all health and safety regulations, conducting regular inspections
- Develop and maintain positive relationships with vendors, suppliers, and local businesses
- Handle guest concerns and complaints with professionalism and a commitment to resolution
- Stay informed about industry trends and best practices to drive continuous improvement
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Food provided
- Leave encashment
Work Location: In person
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