Customer Relationship Intern

2 weeks ago

Coimbatore, Tamil Nadu, India Pro Analyser Full time US$ 40,000 - US$ 80,000 per year

Customer Relationship Management

We are looking for enthusiastic and customer-focused individuals to join our team as a
Customer Relationship  Internship

. As the first point of contact for our customers, you will play a vital role in providing a positive experience, handling queries, resolving concerns, and helping to build long-term relationships with our clients.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries via phone, email, and chat.
  • Connect with existing customers and solve their queries.
  • Understand customer needs and provide appropriate solutions or alternatives.
  • Taking product demos and explaining the product.
  • Handle customer complaints, provide appropriate solutions within time limits, and follow up to ensure resolution.
  • Update and maintain customer interaction records using CRM tools.
  • Explaining the multiple pricing planning of product and helping them to select correct plan
  • Closing the deals.

Skills & Qualifications:

  • Bachelor's degree in any discipline (preferred: BBA, B.Com, BA, or equivalent).
  • Excellent communication skills (written and verbal) in English and local languages.
  • Good interpersonal skills and a customer-first attitude.
  • Ability to multitask, prioritize, and manage time effectively.
  • Basic knowledge of CRM systems and MS Office tools is a plus.
  • Problem-solving mindset and eagerness to learn.

What We Offer:

  • A friendly and supportive team that believes in collaboration over competition.
  • Opportunities to grow fast—if you're good, you'll get noticed. And promoted.
  • Access to learning sessions, mentorship, and real-world training—we don't just throw you in the deep end.
  • A job offer based on performance—many of our full-timers started exactly where you are.
  • Direct exposure to real customers and the inner workings of a fast-moving tech company.
  • Daily feedback loops so you can improve faster than you thought possible.
  • Monthly shoutouts, rewards, and recognition—yes, your work will be seen.
  • A workplace where your ideas matter—we love people who speak up.
  • Team events, mini-celebrations, and coffee that's stronger than your Monday blues.
  • You'll leave with more confidence, sharper communication skills, and a resume that stands out.

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