Guest Relations Manager

21 hours ago

Noida, Uttar Pradesh, India MY NONU Full time ₹ 10,000 - ₹ 50,000 per year

Company Description

Elevare Advisory specializes in business growth and marketing strategy consulting, helping businesses scale profitably and achieve sustainable revenue growth. With over 16 years of experience across industries such as real estate, B2B, solar, and manufacturing, Elevare creates high-ROI strategies tailored to each client's needs. Services include business growth strategy, sales and marketing system setup, lead generation, brand positioning, and team structuring. The company is dedicated to providing actionable plans, working with a limited number of clients to deliver focused, results-driven solutions. Elevare partners with ambitious businesses seeking expert guidance without the need for a full-time Chief Marketing Officer.

Role Description

This is a full-time remote role for a Guest Relations Specialist. The Guest Relations Specialist will manage customer inquiries, ensure a positive customer experience, and provide top-notch support to clients. Responsibilities include handling guest relations, resolving customer issues, fostering long-term relationships, and maintaining strong communication channels. The role also involves identifying customer needs and potential sales opportunities, ensuring a seamless and satisfying client journey.

Qualifications

  • Proven experience in Guest Relations and Customer Service
  • Excellent Communication and Customer Experience management skills
  • Basic knowledge of Sales processes and client retention strategies
  • Proactive problem-solving skills and ability to operate independently in a remote environment
  • Strong interpersonal skills, empathy, and a customer-first approach
  • Familiarity with CRM software is a plus
  • Bachelor's degree in Business Administration, Hospitality, Communications, or related field preferred

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