Guest Relations Specialist

23 hours ago

Noida, Uttar Pradesh, India MY NONU Full time ₹ 60,00,000 - ₹ 80,00,000 per year

Company Description

MY NONU is an innovative IT company based in Meerut, specializing in empowering businesses to build strong online presences and excel in social media. Dedicated to delivering high-quality services, MY NONU helps clients establish a powerful brand identity. Additionally, the company enhances local communities by providing complimentary grocery delivery services, offering affordable and healthy product options.

Role Description

This is a full-time remote role for a Guest Relations Specialist. The Guest Relations Specialist will handle customer interactions, assist in improving customer experiences, ensure satisfaction, and strengthen relationships with clients. Key responsibilities include providing exceptional service, addressing inquiries, resolving concerns, and supporting sales efforts to foster customer loyalty.

Qualifications

  • Strong skills in Guest Relations, Customer Service, and Customer Experience are essential.
  • Excellent Communication skills to effectively engage with customers and team members.
  • Experience in Sales and the ability to provide effective support in driving customer acquisition and retention.
  • Proven ability to multitask and prioritize in a fast-paced environment.
  • Problem-solving capabilities and a customer-first approach to ensure satisfaction.
  • Experience in hospitality, customer relations, or similar fields is advantageous.
  • Bachelor's degree or relevant experience is preferred.

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