Technical Voice Process
7 days ago
Hiring for a Leading ITES Company In Gurgaon for Technical Support (Excellent Communication Skills as the Candidates needs to support US Clients)
Key Highlights:
1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: 24x7 Shifts
4: 5 Days Working
5: Both Side Cabs
6: Excellent Communication Skills
7: Immediate Joiners Preferred
A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks
Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
Landmark : Near Hotel Nirulas
Walkin Time : 11 am to 3 Pm
Whatsapp Your CV @ Mention Technical Support)
Key Responsibilities:
Troubleshooting and Problem Solving:
Diagnosing and resolving hardware and software issues, either remotely or in person.
User Support:
Providing technical assistance to users, answering questions, and guiding them through problem resolution.
System Maintenance and Monitoring:
Ensuring computer systems and networks are running efficiently and effectively.
Installation and Configuration:
Setting up new systems, installing software and hardware, and configuring user accounts.
Documentation and Record Keeping:
Maintaining records of issues, solutions, and system configurations.
Collaboration:
Working with other IT teams and external vendors to resolve complex issues.
Customer Service:
Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
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