Technical Voice Process

1 day ago

Gurgaon, Haryana, India Outpace Consulting Services Full time US$ 40,000 - US$ 80,000 per year

Hiring for a Leading ITES Company In Gurgaon for Technical Support (Excellent Communication Skills as the Candidates needs to support US Clients)

Key Highlights:

1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support

2: Candidate Must Not Have Any Exams in the Next 6 Months

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred

A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks

Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)

Landmark : Near Hotel Nirulas

Walkin Time : 11 am to 3 Pm

Whatsapp Your CV @ Mention Technical Support)

Key Responsibilities:

Troubleshooting and Problem Solving:

Diagnosing and resolving hardware and software issues, either remotely or in person.

User Support:

Providing technical assistance to users, answering questions, and guiding them through problem resolution.

System Maintenance and Monitoring:

Ensuring computer systems and networks are running efficiently and effectively.

Installation and Configuration:

Setting up new systems, installing software and hardware, and configuring user accounts.

Documentation and Record Keeping:

Maintaining records of issues, solutions, and system configurations.

Collaboration:

Working with other IT teams and external vendors to resolve complex issues.

Customer Service:

Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

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