Customer Care Executive

2 weeks ago


Shanthi Nagara Bengaluru, India Muthoot Finance Full time ₹ 2,50,000 - ₹ 2,92,000 per year

Position: Customer Care Internship Executive Duration: 6 months Location: [Branch Location nearest to your House within 5km to 10km Radius] Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship Fresher's only taken Stipend based and hence promoted as JRE Eligibility: Graduate Fresher's (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities:

  • Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.
  • Assist customers by responding to inquiries and providing information about products and services.
  • Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
  • Participate in various customer service initiatives, improving customer satisfaction and loyalty.
  • Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  • Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
  • Collaborate with team members to improve overall service efficiency and meet customer expectations.
  • Gain exposure to financial products and services, assisting customers with their requirements.
  • Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria:
  • Graduation (any discipline) from a recognized university.
  • Fresher's who have completed their graduation between 2020 and 2025.
  • Strong communication skills and a customer-oriented approach.
  • Ability to work in a fast-paced environment with excellent problem-solving abilities.
  • Positive attitude and a desire to learn and grow within the organization.
  • Team player with a collaborative mindset. Training and Certification:
  • Comprehensive on-the-job training with government certification.
  • Hands-on experience in customer care and relationship management.
  • Development of core skills such as communication, problem resolution, and customer handling. Growth and Career Opportunities:
  • On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
  • Opportunities for further growth within the organization based on individual performance.
  • Clear career progression path with competitive compensation and performance-based incentives. Salary Structure:
  • ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based variables).
  • Attractive variable pay based on individual and team performance. Why Join Us?
  • Government-certified on-the-job training that enhances your professional skillset.
  • A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
  • Excellent career growth opportunities in a leading organization with a proven track record.
  • Performance-driven rewards and incentives that encourage and recognize your contributions.

Interested candidate can send their udated Resume TO Regional Hr KOTI MADHUSUDHAN

or Mail or Walkin & walk out with offer letter on below Addres:

Muthoot Finance Ltd Regional office, BLR II,No 21 #18, 1ST FLOOR St Gregorios orthodex cathedral, Platinum Jubliee Building Hosur road, Bangalore 560025

VACANCY LOCATIONS:BANGALORE - ELECTRONIC CITY KORAMANGALA - SONY WORLD JUNCTION BANGALORE AECS LAYOUT



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