Learning Process Specialist(LMS)-Pune

5 days ago

Pune, Maharashtra, India Outworx Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  1. Process Improvement & Simplification:

  2. Analyze existing learning processes (e.g., content development, program delivery, registration, reporting, vendor management, toolkits) to identify inefficiencies, bottlenecks, and areas for simplification.

  3. Monitor process performance and identify opportunities for ongoing refinement and automation.
  4. Utilize process mapping, lean principles, and other continuous improvement methodologies to enhance operational effectiveness.
  5. Design, develop, and implement streamlined and optimized workflows and standard operating procedures (SOPs) for key learning activities.

  6. Collaborate with L&D team members, HR Business Partners, and other stakeholders to ensure new processes are well-integrated and adopted.

  7. Knowledge Management:

  8. Develop, implement, and maintain a centralized, user-friendly knowledge management framework for all learning-related content, resources, and best practices.

  9. Ensure the accessibility, discoverability, and accuracy of learning assets, including course materials, program guides, FAQs, and L&D policies.
  10. Establish and manage content governance, version control, and lifecycle management for learning resources.
  11. Promote a culture of knowledge sharing and collaboration within the L&D team and across the organization.

  12. Identify tools and technologies to enhance knowledge capture, organization, and dissemination.

  13. General & Cross-Functional Collaboration:

  14. Provide technical support and guidance to learners and L&D colleagues regarding learning platforms and tools.

  15. Contribute to the overall L&D strategy by providing insights on operational capabilities and potential improvements.
  16. Stay current with industry best practices in learning operations, process improvement, and knowledge management.
  17. Support ad-hoc projects and initiatives as require

Preferred candidate profile

  • 7+ years of total work experience in the field of Learning and Devleopment domain
  • Analyzing, designing, and implementing process improvements.
  • Stakeholder Management - ability to manage complex, multi-stakeholder projects
  • Excellent communication and interpersonal skills with high energy levels
  • Excellent team player; hands-on with a can-do approach and ability to get things done
  • Pro-active with good problem-solving skills
  • Extremely collaborative and the ability to function in a matrix environment
  • Experience working in a global, multi-cultural environment
  • Knowledge of HR processes and systems Techno functional awareness

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