Customer Relations Associate

4 days ago


Saket Delhi Delhi, India Planyourworld Training Academy Private Limited Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title: Customer Relation Associate

Job Summary:

We are seeking a Customer Relation Officer to manage customer interactions, resolve queries, and ensure client satisfaction. The role involves building strong relationships, handling customer concerns, and supporting the sales/service team.

Key Responsibilities:

  • Generate leads from existing and new clients
  • Handle customer inquiries and provide prompt resolutions.
  • Maintain positive relationships with clients to ensure retention.
  • Assist in addressing complaints and escalate issues when required.
  • Keep accurate records of customer interactions and feedback.
  • Coordinate with internal teams to deliver excellent service.

Requirements:

  • Graduate in any discipline.
  • Strong communication and interpersonal skills.
  • Problem-solving attitude with customer-first approach.
  • Prior experience in customer service/relations preferred.

Job Type: Full-time

Pay: Up to ₹24,000.00 per month

Work Location: In person


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