
Customer Relations Associate
7 days ago
Job Title: Customer Relation Associate
Job Summary:
We are seeking a Customer Relation Officer to manage customer interactions, resolve queries, and ensure client satisfaction. The role involves building strong relationships, handling customer concerns, and supporting the sales/service team.
Key Responsibilities:
- Generate leads from existing and new clients
- Handle customer inquiries and provide prompt resolutions.
- Maintain positive relationships with clients to ensure retention.
- Assist in addressing complaints and escalate issues when required.
- Keep accurate records of customer interactions and feedback.
- Coordinate with internal teams to deliver excellent service.
Requirements:
- Graduate in any discipline.
- Strong communication and interpersonal skills.
- Problem-solving attitude with customer-first approach.
- Prior experience in customer service/relations preferred.
Job Type: Full-time
Pay: Up to ₹24,000.00 per month
Work Location: In person
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