ServiceNow Architect

1 day ago

Bengaluru, Karnataka, India Black Box Full time
Description

Job Description: 

•    Extensive IT experience working within a large enterprise on implementation projects.

•    Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.

•    Strong technical expertise in ServiceNow modules and integration with third-party applications.

•    Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.

•    Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.

•    Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.

•    Develop system documentation, including process flows and design documents.

•    Oversee upgrade cycles and implement new release features to support business users.

•    Drive continuous improvement in implementation methodology and service offerings based on user feedback.

•    Mentor junior team members as needed.

•    Work to extend ServiceNow capabilities across geographies and departments.

•    Excellent verbal and written English communication skills.

•    CAD and Implementation certifications are preferred.

Responsibilities: 

•    ServiceNow Implementation 

•    ServiceNow Configuration 

•    ServiceNow Support 

•    Integration 

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