Servicenow Architect
5 days ago
Hiring: ServiceNow Architect
Location:
Chennai,Bangalore,Hyderabad,Pune
Experience:
10+ Years | 8+ Years in ServiceNow
About the Role
We are seeking an experienced
ServiceNow Architect
to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role is ideal for someone with deep platform expertise, strong architectural vision.
Primary ServiceNow Skills (Must-Have)
- Telecom - TSM, OMT, SOMT, TNI
- Non Telecom - ITSM,CSM,ITOM,CMDB
Key Responsibilities
- Serve as the
technical authority
for ServiceNow architecture and platform best practices. - Define and drive the
platform strategy, roadmap, governance
, and design standards. - Lead implementation across various modules including
ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps
, and custom apps. - Ensure platform
scalability, performance, security
, and seamless integrations. - Conduct solution design workshops, architecture reviews, and governance sessions.
- Collaborate with business and technical stakeholders to translate needs into scalable solutions.
- Mentor ServiceNow developers and admins; enforce technical excellence.
- Stay current with latest ServiceNow releases, trends, and marketplace solutions.
- Ensure compliance with
enterprise architecture, ITIL
, and security best practices.
Required Qualifications
- 10+ years of IT experience; 8+ years dedicated to ServiceNow.
- Strong expertise with
ITSM
and at least
two
modules (ITOM, ITAM, HRSD, CSM, GRC, SecOps). - Proven experience with ServiceNow
integrations
(REST, SOAP, APIs, MID Servers). - Strong scripting skills:
JavaScript, Glide, Flow Designer
. - Hands-on experience with
CMDB, Discovery
, and data modeling. - Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
- ServiceNow certifications:
CSA, CIS (multiple modules), CAD, CTA
. - Experience with
Agile/Scrum
methodologies. - Exposure to cloud ecosystems:
AWS, Azure, GCP
.
Why Join Us?
- Lead enterprise-grade ServiceNow transformations
- Work with cutting-edge Telco solutions (OSS/BSS)
- High-impact, architecture-driven role
- Growth pathway toward
ServiceNow Technical Architect (CTA)
-
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