Account Manager
1 day ago
Company Description
Indrani Automotive & Engineering, established in 1989, is a leading provider of die casting, tooling, machining, and testing solutions with multiple state-of-the-art facilities across Northern and Southern India. Serving industries such as automotive, home appliances, and aerospace, the company is globally recognized for its exceptional quality, innovation, and on-time delivery. Indrani Automotive has received numerous industry awards and caters to clients spanning Asia, North America, South America, and Europe. With in-house capabilities in design, tooling, aluminum and zinc die casting, machining, surface treatment, and advanced lab testing, Indrani stands out as a trusted partner for top-tier clients worldwide.
Role Description
This is a full-time, on-site role for an Account Manager based in Haryana, India. The Account Manager will be responsible for managing customer accounts, building and maintaining relationships, ensuring client satisfaction, and driving account growth. Day-to-day tasks include addressing client inquiries, coordinating with internal teams to deliver high-quality solutions, identifying opportunities for upselling or cross-selling, and maintaining detailed records of client interactions and processes. Additionally, the role involves monitoring customer feedback and resolving any concerns promptly to ensure sustained satisfaction.
Qualifications
- Strong account management, relationship-building, and client interaction skills
- Proficiency in problem-solving, negotiation, and conflict resolution
- Experience in sales strategies, customer retention, and business development
- Excellent written and verbal communication abilities
- Ability to coordinate with internal cross-functional teams to meet project goals
- Good organizational, multitasking, and time-management abilities
- Bachelor's degree in Business, Marketing, or a related field
- Experience in the automotive, engineering, or manufacturing sectors is a plus
- Proficiency in CRM tools and Microsoft Office Suite is beneficial
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