Senior Manager
1 week ago
Role & responsibilities
Lead and manage the IT team across headquarters and regions to ensure operational excellence.
Design and implement IT strategies aligned with organizational goals and emerging technologies. Oversee technology infrastructure and service delivery to support organizational operations.
Implement solutions compatible with existing infrastructure to meet business needs.
Evaluate and recommend cost-effective, scalable technologies to improve ROI. Manage IT budgets, ensuring optimal resource utilization and cost efficiency. Administer and manage Microsoft O365, including Exchange Online, Azure AD,Teams, and Share Point.
Oversee and manage Google Workspace for email, collaboration, and document management. Manage Active Directory and Domain Controllers for user authentication and security.
Oversee centralized Sophos Endpoint Protection for device security and compliance.
Manage Acronis Data Backup Solutions for secure, automated data backups.
Provide technical support for endpoint security and data recovery.
Ensure software license compliance and manage renewal documentation.
Develop, update, and enforce IT policies in line with cybersecurity standards.Provide L3 support to regional and HQ users, including executive-level assistance.
Coordinate IT support for physical, virtual, and hybrid events, ensuring smoothexecution.
Manage large-scale events, including multi-hall conferences and expos, withseamless technical coordination.
Host and manage virtual and hybrid meetings on Zoom, Cisco Webex, and Microsoft Teams.
EPCH Leadership
Organized Team Management Meeting deadlines Critical thinking Project Management Problem Solving Innovations & technology Evolution
Preferred candidate profile
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