Business Analytics
4 days ago
Were Hiring | Business Analytics & Customer Support Executive SunRaj Travels (Malad, Mumbai)
Are you someone who loves turning data into insights and solving customer problems efficiently?
Join SunRaj Travels, one of Indias leading travel companies, where we create unforgettable journeys for our clients across the globe.
Location: Malad, Mumbai
Role: Business Analytics & Customer Support Executive
Experience: 13 years
Salary: Up to 45,000 per month
What Youll Do:
Prepare and publish MIS and performance dashboards (daily/weekly/monthly).
Track KPIs, SLAs, and productivity metrics across teams.
Follow up on customer escalations and ensure timely resolution.
Coordinate with multiple departments for performance reporting.
Support management with insights and data-driven recommendations.
What Youll Need:
Advanced Excel skills (Pivot, VLOOKUP, Formulas).
Knowledge of Power BI / Tableau (preferred).
Excellent coordination and communication abilities.
Strong sense of ownership and analytical mindset.
Bachelor's in Business, Analytics, Commerce, or related field.
About Us:
Since 2010, SunRaj Travels has been helping families, groups, and corporates explore the world with perfectly customized travel experiences. From dream vacations to seamless itineraries — we make travel simple, smart, and special.
Visit:
Interested? Apply Now
Send your CV to
with the subject "Business Analytics – SunRaj Travels"
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