Technical Sales Engineer

Build a career powered by innovations that matter  At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people's lives and redefining what's possible.  We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.  Looking for a great place to work?  You have found it with a culture that embraces teamwork, collaboration and empowerment.  Come explore Novanta.

Summary

We are seeking a Technical Sales Engineer. An exciting opportunity to join our Commercial function and work with our innovative products.

Primary Responsibilities

• Client Interaction: Serve as the primary point of contact for clients, providing technical advice and support before, during, and after the sales process.
• Collaboration: Work closely with sales, marketing, and engineering teams to ensure alignment of product offerings and customer feedback.
• Market Research: Stay updated on industry trends, competitor products, and emerging technologies to maintain a competitive edge
• Documentation: Prepare and present technical proposals and documentation, including user manuals and training materials for clients and internal teams
• Feedback Loop: Gather customer feedback to inform product development and improvements, ensuring that client needs are met effectively
• Value Proposition Communication: Clearly articulate and demonstrate the unique value of our products and solutions, aligning technical capabilities with business outcomes to influence purchasing decisions.
• Application Customization & Validation: Ensure that proposed applications are tailored to meet the specific needs and preferences of target customers, including hands-on testing, validation, and iterative refinement.
• Strategic Product Launch Support: Contribute to the development and execution of go-to-market strategies for new products and applications, including technical training, launch planning, and customer onboarding.
• Technical Project Support: Assist in the costing, testing, and validation of new applications or product enhancements, ensuring technical accuracy and alignment with market demands.

Requirements

• Technical Knowledge: Strong understanding of the technical aspects of the products or services being sold, often requiring a background in engineering, computer science, or a related field
• Sales Skills: Proven ability to negotiate deals, close sales, and meet sales targets, along with identifying new market opportunities. Be results-driven and customer-focused, self-motivated, and able to work well in a team. Be able to manage multiple projects and priorities effectively.
• Communication Skills: Excellent verbal and written communication skills to explain complex technical concepts clearly and understandably.
• Customer Service Orientation: Strong focus on customer satisfaction and the ability to build and maintain long-term relationships with clients.
• Problem-Solving Skills: Ability to troubleshoot technical issues and provide effective solutions to clients.
• Education: B.S. in one or more engineering disciplines.

KPIs and Metrics

• Design Wins
• Moving opportunities to the next stage (Stage 4 in SFDC)
   

Travel Requirements   

• Up to 50%
   

Physical Requirements

• Mobility to work in a standard office setting and to use standard office equipment, including a computer.
• Ability to read computer screens and printed materials.

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call if you need a disability accommodation for any part of the employment process.