Junior Service Delivery Manager

4 days ago


Bengaluru, Karnataka, India CIS Worldwide Ltd Full time ₹ 1,06,400 - ₹ 2,88,000 per year
  • A bachelor's degree in a IT-related field.
  • Experience in customer service, leadership, and logistics may be advantageous.
  • Good computer/ IT skills and the ability to manage the team of Engineers
  • Strong customer service, project management, and quality control skills.
  • Good resource planning skills.
  • Excellent leadership and customer service skills.
  • Strong teamwork skills and attention to detail.
  • Need to work as a bridge between the Client and the Company/Engineers.

Skills required

  • 1) Project coordination with external / internal vendors
  • 2) SLA governance
  • 3) Presentation and MIS skills
  • 4) Operational / Escalation management
  • 5) Sales / Presales coordination
  • 6) Finance reports exposure preferred
  • 7) Bridging role between the engineers and the client

Job Type: Permanent

Pay: ₹18, ₹24,000.00 per month

Benefits:

  • Health insurance

Experience:

  • total work: 2 years (Preferred)

Work Location: In person



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