
Junior Service Delivery Manager
5 days ago
- A bachelor's degree in a IT-related field.
- Experience in customer service, leadership, and logistics may be advantageous.
- Good computer/ IT skills and the ability to manage the team of Engineers
- Strong customer service, project management, and quality control skills.
- Good resource planning skills.
- Excellent leadership and customer service skills.
- Strong teamwork skills and attention to detail.
- Need to work as a bridge between the Client and the Company/Engineers.
Skills required
- 1) Project coordination with external / internal vendors
- 2) SLA governance
- 3) Presentation and MIS skills
- 4) Operational / Escalation management
- 5) Sales / Presales coordination
- 6) Finance reports exposure preferred
- 7) Bridging role between the engineers and the client
Job Type: Permanent
Pay: ₹18, ₹24,000.00 per month
Benefits:
- Health insurance
Experience:
- total work: 2 years (Preferred)
Work Location: In person
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