Senior Business Analyst

4 days ago

Mohali, Punjab, India Signity Software Solutions Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About The Role
We are looking for a Senior Business Analyst who thrives at the intersection of business, technology, and product innovation.

This is a post-sales leadership role where you'll act as the Product Owner for client-facing software and AI projects, driving delivery with clarity, purpose, and documentation excellence.

While the focus will be on post-sales ownership, you should be open to participating in pre-sales discovery calls to ensure seamless transitions and a consultative approach to new client engagements.

Key Responsibilities

  • Business Analysis & Product Ownership
  • Own the product vision, roadmap, and client alignment post-sale.
  • Gather, analyse, and translate business requirements into functional specifications, user stories, and acceptance criteria.
  • Act as a bridge between clients, designers, developers, and QA teams, ensuring a shared understanding.
  • Create detailed BRDs, user journeys, wireframes, workflows, and epics using modern tools.
  • Lead backlog grooming, sprint planning, and work prioritisation in Agile teams.
  • Stakeholder Communication
  • Maintain transparent communication with internal and external stakeholders across project lifecycles.
  • Present product updates, demos, and roadmap milestones to clients.
  • Facilitate workshops, brainstorming sessions, and validation meetings with business users and technical teams.

Documentation Excellence
Deliver high-quality, structured documentation including :

  • Business Requirement Documents (BRD)
  • Functional Specification Documents (FSD)
  • User Manuals / Training Material
  • Executive Summaries & Presentations
  • Use AI-powered writing and productivity tools (like Notion AI, ChatGPT, Scribe, Grammarly, etc.) to fast-track documentation and insights.

Pre-Sales Support (as Needed)

  • Join discovery sessions to understand client pain points.
  • Support proposal creation with flow diagrams, mockups, and solution documents.
  • Collaborate with Sales & Tech teams to scope deliverables and timelines.

Education
Required Skills & Qualifications :

  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
  • MBA or related certifications (CBAP, PMI-PBA) are a plus.

Experience

  • 5+ years of experience in an IT services or software product company.
  • Demonstrated success in client-facing, post-sales roles (preferably with Agile teams).
  • Prior experience working on AI/ML or data-heavy platforms is a strong advantage.

Tools & Technical Knowledge

  • Strong understanding of Agile (Scrum/Kanban) delivery models.
  • Hands-on with tools like JIRA, Confluence, Miro, Lucidchart, and MS Visio.
  • Proficient in Office 365/Google Workspace (Docs, Sheets, Slides).
  • Familiarity with APIs, SaaS, and basic technical architecture is preferred.
  • Experience with AI tools for documentation, note-taking, or flow creation is highly desirable.

Soft Skills

  • Exceptional written and verbal communication.
  • Strong stakeholder management and conflict resolution abilities.
  • High attention to detail with structured thinking.
  • Proactive, organised, and deadline-driven with a problem-solving mindset.

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