Operational Manager

4 hours ago


Bommanahalli Hosur Road, Karnataka, India Project Nirvana Pvt Ltd Full time

Job Title: Operations Manager

Location: Soul Club, near Bangalore (on-site role)

Employment Type: Full-time

About Soul Club

Soul Club is a boutique 3BHK homestay just 1 hour from Bangalore — featuring a private pool, lush lawn, BBQ setup, projector nights, and a skylit pyramid meditation room. It's an artistic, pet-friendly villa designed for peaceful getaways, private events, and soulful celebrations.

Role Overview

We're looking for an energetic and reliable Operations Manager to oversee the day-to-day functioning of Soul Club. The ideal candidate will ensure smooth operations, manage on-site staff, coordinate guest bookings (especially Airbnb & direct), handle maintenance issues, and help close sales leads.

Key Responsibilities

Guest Management:

* Coordinate guest check-ins and check-outs seamlessly.

* Ensure guest satisfaction, handle feedback, and resolve issues promptly.

* Maintain high hospitality and service standards.

Bookings & Sales:

* Manage Airbnb, website, and direct booking inquiries.

* Respond promptly to messages, calls, and leads to close sales.

* Maintain calendar availability and pricing accuracy across platforms.

Operations & Maintenance:

* Oversee villa upkeep, cleanliness, and regular maintenance.

* Handle any on-ground operational issues (plumbing, electrical, supplies, etc.) efficiently.

* Ensure all amenities are functioning and the property is guest-ready at all times.

Team & Vendor Management:

* Supervise caretakers, housekeeping, and maintenance staff.

* Coordinate with vendors for supplies, repairs, or special event setups.

* Maintain a professional, collaborative work environment.

Reporting & Inventory:

* Keep records of expenses, bookings, and maintenance activities.

* Track and manage inventory of linens, toiletries, and kitchen supplies.

Requirements

* 2–5 years of experience in hospitality operations, villa/homestay management, or guest relations.

* Strong communication and problem-solving skills.

* Comfortable with technology — especially Airbnb, WhatsApp Business, and booking tools.

* Ability to manage on-site staff and coordinate with remote teams.

* Must be proactive, organized, and guest-oriented.

* Willingness to be available on weekends or evenings if required.

To Apply:

Send your resume and a short note on why you'd be a great fit to

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person



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