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Sr. Specialist, Account Management
3 weeks ago
Roles & Responsibility: · Account Management: Serve as the primary point of contact for our advertisers, building strong and trusted relationships to understand their advertising objectives and overall business goals. · Campaign Strategy: Collaborate with advertisers to develop customized advertising strategies that align with their target audience, brand identity, and budget constraints. · Campaign Execution: Coordinate with internal teams to ensure seamless execution of advertising campaigns, adhering to deadlines, and maintaining campaign effectiveness. · Performance Monitoring: Continuously monitor campaign performance and metrics, analysing data to identify areas of improvement and providing insights to advertisers for optimization. · Client Support: Proactively address advertiser inquiries, concerns, and feedback to maintain high levels of client satisfaction and retention. · Upselling and Cross-selling: Identify opportunities to expand relationships with existing advertisers by introducing them to additional advertising products or services that align with their needs. · Reporting and Analytics: Prepare regular performance reports for advertisers, highlighting key metrics and outcomes to demonstrate the value of their advertising investment. · Industry Knowledge: Stay up-to-updated with the latest trends, innovations, and best practices in digital advertising to offer strategic recommendations and stay ahead of the competition. · Revenue Growth: Collaborate with the sales team to identify potential upsell opportunities and contribute to revenue growth by achieving and exceeding performance targets.
Required Skills: · Great communication skills – oral and written – in English. · 3+ years of experience doing business with Advertiser in digital media. · Fluent with PowerPoint to create decks which highlight the value add for the Advertiser. · Fluent with Excel to create business models and deal simulations. · Confidence to present our product and solutions in front of top execs at Advertiser.
