Product Owner

You have a key role in deploying innovative product capabilities, influence change, commercialize capabilities, and enable our global corporate banking platform in 40+ countries. You will continuously evaluate the ever-changing application landscape, gather, and provide insights on client and product utilisation.

As the Product Owner of CADM supporting SME, you have the expertise to participate in discussion with various business stakeholders for successful product and channel deployment with focus in areas of client entitlement and onboarding, including any other miscellaneous projects which come your way.

You should have strong experience in entitlement processes and access management applications:

Deep knowledge and ability to define and elaborate requirements on product functions, features and data restrictions;

Project management skills to ensure timely delivery;

Good understanding of framework required for legal, compliance, risk, operations area Provide a strategic roadmap and ensure CADM SME vision is successfully implemented through monthly changes. This includes:

Managing a Book of Work and ensuring Lining Up of Work/Prioritization is planned and aligned with stakeholder's timeline.

Review, initiate, implement, and streamline process relating to information controls, productivity, and regional/country enhancements including workflow and procedures. Work with Technology team to facilitate digital platform enhancements and implementation:

Manage product backlog and work with the tech team to digitize client and internal operational workflows for onboarding.

Review and sign off use case scenarios and test cases.

Coordinate user acceptance testing and production verification testing.

Perform testing as needed, support the business post go live.

Owning and updating release notes

Training to Operations on upcoming functions

Provide governance and control to ensure system complies with all of banks risk assessments and policies Provide framework for data management including

Provide insights on product usage and recommend improvements on digital platform usage:

Working with data analysts on matrices and on platforms adoption and approving all system data requests

Ownership and approval of CADM data for use by any users/systems

Define and manage data access for CADM users

Strategize and implement Identify and Access management application.

Ensure not toxic access management for user

Work with Regional and Country Digital Teams to gather product customizations to local country flavours and to facilitate country adoption and usage of Developing documentation, coordinating, and implementing guidelines, training, and helping colleagues with the ID and access management tool.\

Collect and analyse data to assist in determining product direction and define changes that will bring in more clients.

Using advanced statistical methods to unravel deep insights from substantial amounts of client information and usage data

Must have

Computer Science and/or Engineering with finance background, MBA, or commercially focused degree.

Minimum 12 years of banking experience in managing digital channels.

At least 5 years of related work experience in ID and access management.

Strong product and customer service focus with the ability to communicate with technical management, sales, and client support teams.

Experience with software development methodologies such as Agile and experience working with Scrum teams.

Ability to plan and execute projects independently from initiation to production.

Strong investigative ability and curiosity. Good problem solving and strong analytical skills. Comfortable to use analytical tools such as Google Analytics, Power BI, Tableau and proficient in Excel and Power point.

Possess excellent verbal and written communication skills, both technical and functional.

Analytical methodologies and comfortable to work with large scale data and produce statistical analyses. Handling sensitive customer data while adhering to strict security and privacy rules.

Experience in managing cross border teams

Strong team player, collaborating with other POs to strategize and drive planned Bow initiatives.

Nice to have

Any experience with Fintech is plus

Corporate or wholesale banking knowledge is a plus.

Experience and Knowledge in Trade products is a plus.

Languages

English: C2 Proficient

Seniority

Regular

Bengaluru, India

Req. VR-117316

Product Owner

BCM Industry

03/11/2025

Req. VR-117316