We are hiring a Customer Support Executive in Ahmedabad

14 hours ago

Ahmedabad, Gujarat, India Mspire Ventures Full time ₹ 2,00,000 - ₹ 5,00,000 per year


Job Description:

We are hiring a Customer Support Executive in Ahmedabad.

Job Description – Customer Support Executive

Location: Ahmedabad

Experience: 0–1 year (Freshers welcome)

Education: Graduate in any discipline

Languages Required: Hindi, English, Gujarati


Key Responsibilities:

  • Respond to customer queries via phone, email, or chat in a timely and professional manner.
  • Handle complaints effectively, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Record customer interactions, process accounts, and file documents accurately.
  • Collaborate with other departments to resolve complex customer issues.
  • Support e-commerce / e-pharmacy-related customer interactions (preferred).

Requirements:

  • Graduate in any discipline.
  • Freshers (0–1 year) with good communication skills are encouraged to apply.
  • Proficiency in Hindi, English, and Gujarati is mandatory.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Office; CRM software knowledge is an advantage).
  • Ability to remain patient, empathetic, and calm under pressure.
  • Willingness to work on weekends if required.

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