Freelance Microsoft Applications Administrator

2 days ago

Bengaluru, Karnataka, India Flexing It® Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organisations seeking independent talent.

Flexing It has partnered with Our client, a global leader in Energy Management and Automation, is seeking a skilled and proactive
Microsoft Applications Administrator
to support and manage Microsoft applications with major focus on OneDrive for Business, SharePoint Online, and Office applications. The ideal candidate will have hands-on experience in administering these services, resolving escalated issues, and contributing to service improvements and automation initiatives.

Key Responsibilities:

  • Provide L2/L3 operational support for Microsoft 365 services, especially OneDrive, SharePoint, and Office apps.
  • Troubleshoot and resolve incidents, service requests, and escalations from L1 support teams.
  • Perform user and permission management, site administration, and content recovery in SharePoint and OneDrive.
  • Monitor service health dashboards and proactively address potential issues.
  • Document standard operating procedures (SOPs), known issues, and resolutions.
  • Document Work Instructions for all administrative tasks.
  • Participate in change management processes and assist in testing and deployment of updates.
  • Provide user education and guidance on best practices for M365 tools.

Skills Required

  • 3+ years of experience in Microsoft 365 administration and support.

Strong working knowledge of:

  • OneDrive for Business (sync issues, storage policies, sharing settings)
  • SharePoint Online (site collections, permissions, lists/libraries)
  • Office Apps (installation, activation, performance troubleshooting)
  • Familiarity with Microsoft 365 Admin Center, and PowerShell for M365.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and collaboratively in a global support environment.
  • Experience with ServiceNow

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