QMS Manager

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Job Description:

Location: RG Plant, Pune, India
Function: Corporate Quality
Reports to: Country Quality Leader, 3M IndiaJob Summary

As a Corporate Quality Manager at 3M India, you will play a vital role in advancing our corporate quality objectives. You will be responsible for overseeing and strengthening Quality Management Systems (QMS), managing supplier complaints, handling quality holds, and ensuring compliance with regulatory standards such as BIS QCO and label requirements. Additionally, you will support initiatives like shelf-life management, product lifecycle governance—including new product introductions and change management—and drive key quality improvement metrics across India operations.

You will work cross-functionally with Business, R&D, Manufacturing Plants, Warehousing, Customer Service, Legal, Sourcing, and Supply Chain teams internally, as well as with certification bodies externally.

This role demands a strong strategic and hands-on approach to reducing Cost of Quality (COQ), customer credits, quality scrap, and ensuring robust audit compliance.

Key Responsibilities

Quality Systems & Compliance

• Lead and maintain QMS effectiveness across India in accordance with IATF 16949, ISO 9001, AS9100, and Customer Specific Requirements.

• Implement QMS in new operations or areas as needed.

• Coordinate internal audit programs; ensure timely CAPA closures.

• Act as liaison with external certification bodies to manage audits.

• Support BIS Quality Control Order (QCO) implementation and ensure ongoing compliance.

• Ensure label compliance across products and geographies.

Data & Metrics

• Compile and analyze quality KPIs and metrics using Power BI; prepare dashboards and recommend action plans.

• Monitor blocked inventory; collaborate with relevant teams for systemic improvement and issue resolution.

• Approve scrap-related decisions while ensuring quality compliance.

• Manage and monitor shelf-life controls, lot traceability, and FIFO implementation.

Supplier & Product Quality

• Implement and manage a Supplier Complaint Management System; ensure follow-through on supplier compensation and resolution.

• Act as SME for Product Lifecycle Management, NPI, and Change Management initiatives.

• Ensure adherence to APQP, PPAP, SPC, MSA, and other automotive quality tools.

Leadership & Continuous Improvement

• Lead regular cross-functional quality meetings with internal and vendor teams.

• Drive organizational quality improvement and process excellence projects.

• Identify and implement improvement opportunities across the end-to-end value chain.

• Support and lead special projects as assigned.

Qualifications

• Bachelor's degree in Mechanical Engineering from a recognized institute.

• Minimum 15 years of experience in Quality Assurance within the Automotive Industry is required.

• Exposure to the Electronics Industry will be considered an advantage.

• Strong knowledge and implementation experience with IATF 16949 and other relevant quality standards.

• Certified Lead Auditor for IATF 16949, ISO 9001, or AS9100 (mandatory).

• Proven experience with statistical quality control tools; Six Sigma Black/Green Belt preferred.

• Excellent leadership, collaboration, and stakeholder management capabilities.

• Resilient under pressure and capable of managing multiple responsibilities in a complex matrix organization.

• Proficient in written and verbal communication.

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