Sales & Service / Assistant Manager

2 weeks ago

CRPF Camp Yamuna Pushta DelhiNCR, India Ciel Hr Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Designation: Assistant Manager - Service Sales

Location: New Delhi (Okhla Industrial Estate, Phase III)

Department: Service Sales

Our company is a global leader in access solutions, offering innovative products and services for secure access to buildings and rooms.

  • Key ResponsibilitiesDrive service sales for Dormakaba's product portfolio (access solutions, door hardware, entrance systems, etc.) within the assigned region.
  • Achieve revenue targets by generating new business opportunities and expanding existing customer accounts.
  • Identify customer requirements and provide tailored service solutions including AMC (Annual Maintenance Contracts), retrofits, and upgrades.
  • Build and maintain strong relationships with customers, consultants, architects, and channel partners.
  • Prepare and present service sales proposals, negotiate contracts, and ensure timely order closure.
  • Collaborate with service delivery and technical teams to ensure customer satisfaction.
  • Monitor market trends, competitor activities, and customer feedback to develop sales strategies.
  • Ensure adherence to company policies, pricing, and compliance guidelines.
  • RequirementsGraduate / Postgraduate (preferably in Engineering, Business, or related field).
  • 4–7 years of experience in Service Sales / AMC Sales preferably in access solutions, building materials, security systems, or automation industry.
  • Proven track record of achieving sales targets and developing client relationships.
  • Strong communication, negotiation, and presentation skills.
  • Customer-oriented mindset with problem-solving abilities.
  • Proficiency in MS Office; knowledge of CRM tools is an added advantage.
  • Willingness to travel as per business needs.

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