Assistant Manager
7 days ago
We are looking For
Location: New Delhi
Department: Service Sales
Position: Assistant Manager
- Key Responsibilities Achieve service sales targets through AMC (Annual Maintenance Contracts), spares, repairs, and service renewals.
- Identify and develop new service business opportunities within existing customer accounts and new clients.
- Manage customer relationships by ensuring timely resolution of service issues and proactive engagement.
- Collaborate with the Service Delivery team to ensure smooth execution of contracts and service commitments.
- Prepare and deliver service sales proposals, quotations, and presentations to customers.
- Maintain accurate records of service contracts, renewals, customer interactions, and pipeline in CRM tools.
- Work closely with the Sales, Projects, and Technical Support teams for cross-selling and upselling opportunities.
- Monitor market trends, competitor offerings, and provide insights to management for business growth.
- Ensure compliance with company policies, safety standards, and service quality guidelines.
- Key RequirementsGraduate in Engineering / Business Administration (MBA preferred).
- 4–7 years of experience in Service Sales / After-Sales / AMC Sales, preferably in Access Solutions, Security Systems, Building Automation, Elevators, or related industries.
- Strong understanding of service contracts, maintenance solutions, and customer account management.
- Excellent communication, negotiation, and presentation skills.
- Proven ability to achieve targets and develop long-term customer relationships.
- Proficiency in MS Office; knowledge of CRM tools (e.g., Salesforce) preferred.
- Willingness to travel within the region as required.
1.Assistant Manager - Service
Sales
2. Supervisor - Service
3.Senior Executive - Service
Sales
4.Senior Executive - Technical
Experience : Minimum 3 - 8Yrs
Interested Candidates please share your Resume to
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