Technical Product Support Specialist

2 days ago

Hyderabad, Telangana, India ADP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

As a Technical Support Specialist at Lyric by ADP, your role will involve identifying, diagnosing, and resolving customer issues in collaboration with Customer Success, Product, and Engineering teams. Your passion for solving challenging problems and learning new technology will be key in this role. You will have the exciting opportunity to work in a fast-paced environment with a high-performance team. Key Responsibilities: - Develop and maintain in-depth knowledge of ADP Lyric HCM software - Provide tier 1 & 2 technical support to customers - Triage tier 3 queries to route or escalate tickets effectively - Work cross-functionally with various teams - Contribute to departmental initiatives - Identify opportunities for process improvement Qualifications Required: - Strong communication, organizational, and time management skills - Empathy, responsiveness, and resourcefulness - Creative problem-solving and analytical skills - Ability to work in a challenging, fast-paced environment - Multitasking and prioritization abilities - Adaptability to changing environments - Willingness to work in shifts as required At Lyric by ADP, the company upholds CORE values in every interaction: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. This commitment to values shapes the company culture and the way employees engage with customers and each other.,

  • Product Support Specialist

    4 days ago

    Hyderabad, Telangana, India Launchio Consulting Full time ₹ 5,00,000 - ₹ 7,00,000 per year

    Job Description – Product Support SpecialistPosition:Product Support SpecialistLocation:Hyderabad, IndiaSalary:₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement:Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivatedProduct Support Specialistto join our team in Hyderabad. The ideal candidate will have...

  • Technical Support Specialist

    23 hours ago

    Hyderabad, Telangana, India Resolute Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Shift: Indian/UKLocation: Nizampet, Hyderabad (Work from Office only)Joining: ASAPQualification: MBA, Marketing.Experience Required: Fresher/ Upto 1 year experience only.About ResoluteResolute is a global email marketing and deliverability consulting firm, helping clients scale their outreach and optimize performance. We are expanding our technology...

  • Product Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India, Telangana Launchio Consulting Full time

    Job Description – Product Support SpecialistPosition: Product Support SpecialistLocation: Hyderabad, IndiaSalary: ₹5,00,000 – ₹7,00,000 per annum (based on experience)Joining Requirement: Immediate Joiners OnlyAbout the RoleWe are looking for a skilled and motivated Product Support Specialist to join our team in Hyderabad. The ideal candidate will...

  • Technical Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India insightsoftware Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Technical Support Specialist(Product Support) Job Description The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients. In this role you will be a point of contact interacting with insightsoftware Engineering and Product teams, responsible for reporting product defects on behalf of the...

  • Product Support Specialist

    1 week ago

    Hyderabad, Telangana, India WOOLF Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About WoolfOur Mission We're building a category-defining company to increase the speed of innovation in higher education. Woolf's mission is to increase access to world-class higher education and ensure that it is globally recognized and transferable. We help qualified education organizations launch world-class higher education programs that issue academic...

  • Quality Assurance Specialist

    2 weeks ago

    Hyderabad, Telangana, India Tek Support Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title:Quality Control Specialist Trainer (Microbiology + Chemistry)Experience Required:8+ Years in Quality Control (Pharma / Biopharma / Medical Devices)Location:RemoteResponsibilitiesPerform end-to-end quality control testing of pharmaceutical/biological products, covering both microbiological and chemical analysis.Conduct microbiological assays...

  • Technical Sales Specialist

    2 weeks ago

    Hyderabad, Telangana, India, Telangana Gopani Product Systems Pvt Limited Full time

    We’re hiring filtration-focused professionals with a proven track record in business development, key account management, or application engineering for pharma and API manufacturing plants.Position - Technical Sales LeadKey Responsibilities:Drive sales of validated filtration products including depth filters, membrane cartridges, and process housingsEngage...

  • Product Specialist

    1 week ago

    Hyderabad, Telangana, India Nimbus Travel China DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionNimbus Travel has been providing incoming services to China, including Hong Kong, Macau, and Tibet, for the past 25 years. The company is a leading destination management company (DMC) specializing in customizable travel experiences. Nimbus Travel is dedicated to delivering high-quality travel solutions and exceptional customer services....

  • Technical Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India Right Move Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Greetings for the Day…We are looking for a Technical Support - L3 for one of our esteemed clients in Hyderabad / Coimbatore having experience into Technical Support, SQL, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, programming, Good CommunicationExp: - 2 + YearsLocation: Hyderabad / Coimbatore (WFO)Shifts : -...

  • Technical Support Specialist

    2 weeks ago

    Hyderabad, Telangana, India RIGHT MOVE STAFFING SOLUTIONS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Description : We are looking for a Technical Support L3 for one of our esteemed clients in Hyderabad / Coimbatore having experience into Technical Support, SQL, DNS, VPN, Server Support, Networking, Troubleshooting, Cloud Support, Azure, coding, programming, Good Communication. Location : Hyderabad / Coimbatore (WFO). Job Description : - Deliver...