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2 weeks ago
Role & responsibilities
Mixologist
The restaurant Mixologist is responsible for overseeing all aspects of the beverage program within a restaurant. This role involves managing the bar operations, creating and maintaining beverage menus, supervising staff, managing inventory, and ensuring excellent customer service. The Mixologist plays a vital role in driving revenue, maintaining high-quality standards, and enhancing the overall guest experience.
Typical responsibilities:
- Develop and implement a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the restaurant's concept and target market.
- Design and update beverage menus, considering seasonal trends, customer preferences, and profitability.
- Collaborate with the culinary team to ensure beverage offerings complement the food menu.
- Stay up to date with industry trends, new products, and emerging beverage techniques.
- Oversee bar operations, ensuring efficient service and adherence to quality and safety standards.Train and supervise bar staff on beverage preparation techniques, menu knowledge, and customer service skills.
- Monitor and maintain bar equipment, glassware, and supplies, ensuring they are clean, functional, and well-stocked.
- Implement and enforce responsible alcohol service policies and ensure compliance with relevant regulations.
- Manage beverage inventory, including ordering, receiving, and organizing stock.
- Conduct regular inventory counts to maintain accurate stock levels and minimize waste/prevent theft.
- Analyze sales data and trends to forecast demand and adjust ordering quantities accordingly.
- Collaborate with suppliers to negotiate favorable pricing, track deliveries, and resolve any issues.
- Recruit, train, and motivate bar staff, providing ongoing coaching and performance feedback.
- Foster a positive and collaborative work environment, encouraging teamwork and professional growth.
- Conduct regular staff meetings and training sessions to enhance product knowledge and service skills.
- Ensure staff compliance with company policies, safety guidelines, and responsible alcohol service practices.
- Maintain a high standard of customer service by engaging with guests, addressing concerns, and ensuring customer satisfaction.
- Recommend and upsell beverages based on customer preferences, specials, or promotions.
- Monitor customer feedback and reviews, taking proactive measures to address any issues or suggestions.
- Collaborate with the marketing team to develop and promote beverage-related events, tastings, or promotions.
Preferred candidate profile
- Proven experience as a Beverage Manager or similar role within the restaurant industry.
- In-depth knowledge of beverages, including spirits, wines, beers, and cocktails.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills to interact with customers, staff, and suppliers.
- Proficiency in inventory management and cost-control techniques.
- Familiarity with local alcohol regulations and certification in responsible service practices.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Creative mindset with a passion for exploring new flavors and trends.
- Strong organizational and problem-solving skills.
Perks and benefits
As per company norms
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