Account Manager
4 days ago
Work for the London Stock Exchange and join a dynamic team of experienced Account Managers
Become part of a successful team with the primary responsibility of building and maintaining deep customer relationships within your portfolio, with the goal of driving account revenue, retention, and growth.
You'll collaborate internally to deliver outstanding service to clients to uncover client needs and consultatively guide them toward the best solutions for their requirements.
The ideal candidate is self-motivated, focused, enjoys meeting clients, and is eager to learn and grow while working collaboratively. Above all, they should possess a strong sales work ethic. Experience working for or selling to financial institutions is highly valued, and we offer extensive training to stay current with market trends.
This role manages a defined book of business aligned by customer segment within a specific geography and is accountable for the commercial close of all deals.
Role Summary
- Demonstrate a deep understanding of customer decision-makers' strategies, priorities, and needs.
- Maintain a solid understanding of LSEG propositions to initiate conversations and generate interest.
- Build and embed long-term trusted advisor relationships within accounts.
- Drive growth by expanding LSEG's footprint within accounts.
- Focus on customer engagement, expanding relationships, and retaining managed net revenue.
- Coordinate all commercial activities within accounts, owning the end-to-end customer relationship.
- Drive efficiency in account administration, especially for lower-value and growth-potential accounts.
- Manage internal and external stakeholders and maintain networks to close deals.
- Lead deal teams aligned with customer strategy and opportunities.
What You'll Bring
- Proven track record of driving growth and achieving revenue targets.
- Strong understanding of customer business models and workflows.
- Solid experience in the Financial Services industry and industry expertise within the customer segment.
- Strong product knowledge.
- Ability to build relationships and share knowledge with clients.
- Consultative selling skills and ability to articulate complex propositions.
- Strong negotiation and interpersonal skills, ability to develop and execute sales plans, and proficiency with technology.
- Problem-solving skills: ability to understand, structure, and solve client needs.
- Strong presentation and communication skills across all organizational levels.
- Experience in account management, sales, or marketing in a customer-facing environment.
- Proven customer relationship management across your book of business.
- Post graduate degree or equivalent work experience.
What LSEG Stands For
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is to drive financial stability, empower economies, and enable customers to create sustainable growth.
Our values — Integrity, Partnership, Excellence, and Change — underpin our purpose and guide our decisions and actions every day.
Working with us means being part of a dynamic organization of 25,000 people across 65 countries. We value individuality and encourage you to bring your true self to work, enriching our diverse workforce. You'll be part of a collaborative and creative culture that embraces new ideas and is committed to sustainability across our global business.
We play a critical role in re-engineering the financial ecosystem to support sustainable economic growth. Together, we aim to accelerate the just transition to net zero, enable the growth of the green economy, and create inclusive economic opportunities.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
We are proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, pregnancy, disability, or any other protected status. In accordance with applicable law, we reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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