Job Opening For Application Support

4 days ago


Mumbai, Maharashtra, India Clover Infotech Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  • Good communication skill Good analytical thinking Have experience playing customer facing role
  • Have experience working in L1/L2 support Have experience working in non-production environment and monitoring tool like Splunk and Dynatrace monitoring.
  • Have experience in preparing status reports for support incidents and presenting to the customers
  • Provide support for modules such as CASA, Loans, CC, OD,Collateral & Limites, Payments, Trade Finance, TD/RD, Clearing/NACH, SI, UPI, NEFT, RTGS, ATM/POS/ECOM/ API interface
  • Troubleshoot incidents as logged by end users
  • Manage patch creation, testing, and deployment.
  • Have experience in Leading the team and managing Production supports Have experience in preparing Rota sheet for the production support team
  • Core skillsets are Linux,SQL.
  • Tool development, shell script writing; reduce the manual work.
  • Working on the batch process through Netcool Tools.
  • Ensure proactive measure to avoid errors/issues & escalations.
  • Suggesting enhancements on production environment wherever required, & drive until closure.
  • Conducting system study coordinating with team members for maintenance & support.
  • Core skills using SQL, UNIX, Shell Script.
  • Application Production Support Monitoring & Trouble shooting.


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