Retail Sales Associate

19 hours ago

Kolkata, West Bengal, India Lladró, S.A. Full time ₹ 3,60,000 - ₹ 7,20,000 per year

Brand:
Lladró

Designation
: Retail Sales Associate

Reporting To:
Store Director

Location:
South City Mall, Kolkata

Employment Type: Contractual – 6 Months (Not a permanent position)

Compensation: ₹30,000 per month + Attractive Incentives

About Lladró

We are the world's leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.

Do visit the Lladró website:

Email us at

MAIN PURPOSE:

This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.

KEY RESPONSIBILITIES


• Retail Sales – Should be excellent in it


• Ensuring the highest degree of customer service and in-store experience


• Understand customer needs and delight customers, above and beyond the call of duty


• Build a long-term relationship with the customer


• Maintaining all necessary reports , inventory and VM in line with brand guidelines


• Work accurately following standard operating procedures and with an eye for detail


• Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product


• Ensuring brand guidelines and visual merchandising standards are met with


• Executing weekly sales plans, delivering needed results


• Expanding Customer Database - Data to be well collected, updated & maintained


• Defining actions to attract new customers and old customers more often

JOB PROFILE


• Education. Bachelor's Degree


• Experience: 1 – 5 years of retail sales operational experience with luxury or Premium Retail Brands


• Languages: Fluent in English

Skills required:

➢ Organized & process oriented

➢ Brand Image Concerned

➢ Ability to write reports

➢ Self-starter with excellent communication and presentation skills

➢ Serious, proactive and can handle and deal comfortably in a multinational environment.

➢ Strong computer & analytical skills


• Behavioral competencies:

➢ Responds promptly to customer needs and solicits customer feedback to improve services

➢ Manages difficult or emotional customer situations

➢ Demonstrate attention to detail

➢ Ability to effectively present information & respond to questions from groups of managers, clients and customers

➢ Adhere to company policies & procedures

➢ Supports the organization's goals & values

➢ Commits to long hours of work when necessary to reach goals and completes tasks on time

➢ Meets challenges & resourcefulness

➢ Adapts to changes in the work environment

➢ Generates suggestions for improving work and develops innovative approaches and ideas

➢ Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

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