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International Voice process

2 weeks ago

Chennai, Tamil Nadu, India AGS Health Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Dear Candidates,

Greetings from AGS Health

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Roles & Responsibilities:

  • To address outstanding or assigned AR through analysis and phone calls by using available resources.
  • Utilization of all possible tools and applications available to take into account the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment.
  • To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
  • To meet the established SLAs (service level agreements) for production and quality
  • To update the outcome of the calls or analysis clearly and coherently in the billing system.
  • To utilize the P & Ps (policies and procedures) established for the process, and also stay updated with changes made to the P & Ps
  • To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, Maths), Passed out year

Please Note: Diploma, B.E./B.Tech/ME/ M.Tech are not eligible to apply

Interview Process- Only direct walk-in interview

Interview Location - OMR, Chennai

Rounds of Interview:

  1. HR Interview

  2. Online Assessment - Grammar & Aptitude

  3. Versant Test - Language Assessment

  4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts.

Transport: Two-way transport is available based on boundary 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts

Location: Chennai - OMR (should be flexible to work in any facility)

Job Type: Full-time, Regular / Permanent

Benefits:

  • Saturday Sunday fixed Week Offs.
  • PF ESI Gratuity
  • Health insurance.
  • Performance bonus
  • Competitive remuneration
  • Free cab transport

Required Skills:

  • Good Verbal and Written Communication skills
  • Should be comfortable working with Night shifts.
  • Sound analytical skills
  • Logical thinking

Interested candidates can WhatsApp their updated resume to

Thanks & Regards,

Ajeethkumar - HR