Renewals & Invoicing Specialist

Location - Hyderabad, India

Department - Finance Operations

Level - Executive 

Working Pattern - Work from office.

Benefits - Benefits at Ideagen

DEI - DEI strategy

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

Ideagen is seeking a highly motivated and skilled Renewals and Invoicing Specialist to join our finance team. The successful candidate will be responsible for candidate will be responsible for supporting the partner management function and managing various responsibilities including, order entry, partner administration, Salesforce Management, financial reporting, liaising with external departments and supporting partners. The role requires excellent communication skills, attention to detail, administration knowledge of partnerships, and the ability to work collaboratively with stakeholders at all levels of the business.

• Manage Australia and New Zealand customers' orders, entry into salesforce, renewals and issue invoices to customer, send License Files to customer in a timely manner.
• Oversee finance functions including raising quote, Invoice management and data quality management.
• Communicate updates to stakeholder on order processing, support issues and invoice updates.
• Develop and improve processes across internal systems.
• Oversee salesforce process, hygiene and support the sales team with entering renewal orders.
• Support stakeholders with enquiries, escalating issues and resolving challenges internally.
• Create and manage credit notes and align with internal systems.
• Work closely with Management Team, Accounting, Tax, Support & legal teams. Ensure regular & timely updates to the group.
• Ensure all reporting is accurate and timely, and in line with company policies and best practices.Renewals & Other activities as required from time to time.

• Must have 4+ years of experience in order entry within Salesforce.
• Thorough knowledge of accounting concepts, systems, and procedures.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience producing detailed reporting for senior management.
• Strong critical thinking skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
• Understanding of technology-based organizations advantageous, ideally SaaS.
• Working knowledge of Salesforce, NetSuite & Zuora 

Personal Attributes:

• Strong leadership skills
• Attention to detail
• Analytical and problem-solving skills
• Results-oriented
• Ability to work effectively in a fast-paced environment
• Ability to manage multiple tasks and priorities

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place

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