Client Solutions

Who We Are

Space Matrix is a leading 'Workplace Design and Build' consultancy that specializes in creating innovative, sustainable, and human-centric work environments. SMG aims to revolutionise the interior design industry by pioneering DesignTech and offering innovative interior design and building design solutions that cater to the workplace, hospitality, residential, and commercial sectors.Established in 2001 and headquartered in Singapore, we have a strong presence across APAC and beyond, we have more than 600 employees across 16 offices. We are a proud Great Place to Work certified company 7 years in a row.

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About SpaceworX

SpaceworX is Space Matrix's technology-driven vertical, focused on redefining speed and efficiency in workplace solutions, especially for IT/ITES clients. By combining advanced digital tools, proprietary AI engines, and integrated delivery models, SpaceworX tackles critical challenges like project delays, cost overruns, and revenue erosion. SpaceworX is expected to be a growth engine for Space Matrix to stage the company for accelerated increase in market share and increase our reach to clients and organizations across India.

About the Role:

As Senior Manager – Client Solutions, you'll drive business growth by acquiring new clients, nurturing strategic relationships, and positioning SpaceworX's tech-enabled offerings as the fastest, most integrated workplace solutions in the market. You'll be a key contributor to lead generation, brand visibility, and sales closure—delivering measurable impact on organizational goals. You will be instrumental in contributing to the growth and success of this business line by not only playing the above roles but also contribute through your experience in working with the team to continuously improve and evolve the offering

What makes the role successful:

• Client & Market Strategy
• Develop and execute client-focused approaches that drive revenue growth and long-term partnerships.
• Lead client engagements to understand needs, preferences, and challenges related to speed, cost, quality, and workplace innovation.
• Identify new business opportunities and upsell tech-enabled services, including SpaceworX's AI tools.
• Coordinate with sales and cross-functional teams to ensure timely, high-quality proposals and pitches.
• Business Development & Operations
• Conduct market research to map stakeholders, competition, and industry trends to sharpen pursuit strategies.
• Maintain a healthy pipeline by monitoring leads, qualified deals, pitches, and closures.
• Build relationships with PMCs, commercial real estate agents, landlords, client real estate teams, and other ecosystem partners to sustain top-of-funnel activity.
• Contribute to the creation of high-impact proposals, presentations, and marketing collateral.
• Build and focus on new client acquisitions and also working with the team to ensure client retention
• Collaboration & Culture:
• Uphold and promote the collaborative and open communication culture that defines Space Matrix and our values of Teamwork, Integrity, and Excellence.
• Collaborate seamlessly with colleagues across all our P&Ls to support sales processes,
• including lead qualification, strategy development, client outreach, pitch coordination, and guiding the sales process through to deal closure and signing.
• Ensure that communication remains respectful and constructive, fostering a collaborative mindset among all teams.

What We're Looking For:

• Proven Business Development Record in real estate, design & build, or workplace solutions—ideally for fast-paced, tech-driven organizations
• Strategic Thinking with the ability to navigate ambiguity and articulate technology-enabled solutions.
• Excellent Communication & Relationship Skills for building trust with senior stakeholders.
• Customer-Centric Approach with deep understanding of workspace trends, hybrid models, and rapid-delivery environments.
• Alignment with Space Matrix values of Teamwork, Integrity, and Excellence.

Why Join us?

• Be part of a market-leading, tech-driven innovation in workplace design and build.
• Opportunity to be an early contributor in this journey of SpaceworX and contribute to make an impact to organizational growth at large
• Access Space Matrix's global platform, digital marketing reach, and partnerships across Europe and the US.
• Gain advanced training on cutting-edge digital tools and AI-driven solutions.
• Work within a strong network of client solutions professionals across India to drive early engagement and meaningful wins.