Customer Service Representative
5 days ago
Salary: ₹12,000 – ₹15,000 per month
Job Role: Customer Service Representative
Company: Mukim Ayurvedic Agencies & Clinic
Experience: Minimum 6 months required.
Job Type: Full-time, On-site
Timings: 10 AM to 6 PM
Responsibilities
- Call new patient leads daily
- Follow up on old enquiries
- Do outbound calls from given data
- Reply on WhatsApp, Instagram, Facebook & calls
- Book, reschedule, and confirm appointments
- Manage walk-in patients at reception
- Maintain patient records and daily registers
- Handle emails with patients and vendors
- Support basic billing and account records
- Manage front desk and daily clinic flow
- Ensure smooth patient experience
Skills Required
- Good communication in Hindi & Punjabi
- English is a plus
- Confident with calling and messaging
- Knows email, Excel, WhatsApp Web, data entry
- Polite, calm, and presentable
- Can handle pressure and multitask
- Clinic, hospital, sales, or calling experience preferred
- Know how to handle whatsapp, facebook and instagram
What You Get
- Work with a trusted Ayurvedic brand since 1965
- Fixed working hours
- Safe and respectful workplace
- Growth for serious performers
- Real exposure to healthcare operations
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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