Assistant Vice President, SRE Ops, Middle Office Technology
2 weeks ago
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Roles & Responsibilities* Facilitate / Drive recovery calls for major incidents and coordinate with multiple teams to drive the resolution.* Responsible to communicate on major incidents and provide regular update to the stakeholders* Ensure Preventive and detective measures of the applications are identified and implemented.* Automation of manual activities / processes for Production teams. (Automation experience required)* Identifies persistent or recurring problems and recommends creative solutions* Great People skills to build and manage performing team* Strong communications skills and understands and works well within global team, ensures proper handoff of incidents and details* Ensure incidents are escalated and facilitated to enable efficient and timely service restorations* Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews* Manages the identification and development of monitoring and improvements (process/ systemic) to improve the reliability of Production systems, Implements SRE practices & Automate processes and remove Toils.* Build automation and Observability tools to detect, troubleshoot and recover systems faster and improve Production systems reliability and resiliency.* Build predictive tools and solutions using Machine Learning capabilities. Make best use of available logs and instrumentation.Requirements* Proficient in at least one major programming language in data engineering space (Scala, Java)* Proficient with SQL (MySql, PostgreSQL, Oracle, MariaDB)* Deep understanding and Hands-on development experience on Big data toolsets such as Spark, Hadoop, Kafka and etc* Hands-on experience of large-scale ETL in big data eco systems* Hands-on experience in handling large volume of data in big data eco systems.
Deep knowledge in big data process monitoring, tuning skills* Knowledgeable on release automation like Jenkin pipelines* Knowledge about building microservices.* Knowledge on Cloud infrastructures such as Kubernetes-en
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