Service Coordinator
5 days ago
Company Description
Zigma Technologies, established in 2006, specializes in providing sales and service/repair support for UPS, Drives, Solar on-grid and off-grid systems, IT products, Automation PLC, Industrial Field Instruments, Switchgears, and DCS systems. The company is also proficient in handling LVS systems and drives by Schneider Electric and ABB India Limited, known for their high quality and reliability. Zigma has established itself as a trusted provider in the technology and industrial sectors with a commitment to excellence and innovation.
Role Description
This is a full-time, on-site Service Coordinator role located in Bengaluru. The Service Coordinator will be responsible for overseeing service operations, managing customer inquiries, ensuring efficient coordination of service activities, and maintaining high standards of customer satisfaction. The role involves communicating with both internal teams and customers to streamline operations and resolve service-related issues effectively.
Qualifications
- Proven skills in Service Coordination and Operations Management to manage day-to-day service tasks efficiently.
- Strong Interpersonal Skills and Communication abilities for working collaboratively with teams and addressing customer needs.
- Exceptional Customer Service skills to ensure positive customer experiences and satisfaction.
- Attention to detail and organizational skills to handle multiple tasks and deadlines effectively.
- Proficiency in using relevant software and tools for operational management is a plus.
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